Position Summary:

Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department.

Responsible for daily supervision and support of daily unit/department operations and leading teams who provide direct patient care. Facilitates quality of patient care and clinical practice. Assess and develops team members, manages performance, and ensures consistent and fair practices. Ensures correct staffing/scheduling. Develops and maintains interpersonal relationships with other leadership and departments. Manages supplies and equipment in collaboration with Director/Manager and team members. Directly supervises Registered Nurses, Charge Nurses, Nursing Assistants, EC Techs, Nurse Interns, Students, Health Unit Coordinators, clerical staff. 

Work Schedule:

• 1.0 FTE
• Hours will be generally Monday through Friday, Day/Evening hours as needed.
• This position will occasionally require flexibility, in collaboration with leadership team, to cover commitments outside these hours.
• Weekend and Holiday leader-on-call rotation.

Required Qualifications:

Education, Experience or Equivalent Combination:

• Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required.
• Two years of acute care RN experience.

Licensure/ Registration/ Certification:

• Licensed as a registered nurse by the State of Minnesota.
• BLS provider status in accordance with American Heart Association (AHA) guidelines

Knowledge, Skills, and Abilities:

• Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment.
• Computer, fax, printer, copy machine, telephone, and other office machines.

Preferred Qualifications:

Education, Experience or Equivalent Combination:

• Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred

Knowledge, Skills, and Abilities:

• Ability to manage multiple simultaneous tasks and prioritize appropriately.
• Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies.
• Ability to communicate clearly, both orally and in writing
• Ability to lead multidisciplinary teams.
• Skilled in problem solving techniques and is solution oriented.
• Skilled in resolving conflict situations including interpersonal, intra/interdepartmental.
• Ability to be collaborative with others.
• Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice.
• Knowledge of infection control practices and their relation to patient care outcomes.
• Knowledge of specialized equipment.
• Knowledge of the principles of electrical safety.
• Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology.
• Skilled as a change agent
• Ability to be flexible and tolerant of ambiguous situations.
• Knowledgeable about customer service tools and principles.
• Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues.
• Skilled in analyzing data and ability to use data to make data-based decisions.
• Ability to perform basic word processing on a computer.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!