Patient Care Manager, Emergency Department

Boone Health

$80K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing
  • 2-5 years of experience in a clinical setting
  • Less than 2 years of supervisory experience
  • Current RN License/Certification
  • Master's Degree in Nursing is preferred
  • 5-10 years of experience is preferred
  • 3-5 years of recent Emergency Department Operations Management experience preferred

Responsibilities

  • Manage hiring, training, and performance evaluation of staff
  • Develop and monitor departmental budgets
  • Direct safe and evidence-based patient care delivery
  • Ensure compliance with policies and regulatory standards
  • Promote customer satisfaction and quality improvement
  • Implement systems to enhance operational efficiency
  • Support growth of new or existing programs

Benefits

  • Opportunity for professional growth and development
  • Dynamic work environment with hands-on managerial responsibilities
  • Engagement in quality improvement initiatives
  • Impact on patient care and staff performance
  • Involvement in budget management and departmental strategy
Full Job Description
Overview

Job Summary

Responsible for the operational and clinical management of a designated patient care unit(s) on a 24-hour basis. Oversees a span of control and financial responsibility of > 40 FTE's supervised + > $1.5 million in total expenses OR > 24 FTE's supervised + > $3.5 million in total expenses.

Job Responsibilities
  • Manages individual(s) including but not limited to hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
  • Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
  • Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
  • Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
  • Supports and assists the growth of existing or new business/programs.
  • Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
  • Performs Other Responsibilities as Assigned.


Minimum Qualifications
  • Bachelor's Degree - Nursing
  • 2-5 Years' Experience
  • < 2 Years' Supervisor Experience
  • RN License/Certification


Preferred Qualifications
  • Master's Degree - Nursing
  • 5-10 Years' Experience
  • 3-5 Years' Recent Emergency Department Operations Management Experience
  • Board certification in a relevant specialty


Work Shift
Day Shift (United States of America)

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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