5+ years of experience in Partner Operations, Sales Operations, or Business Operations, ideally in a SaaS or channel-focused setting
Strong proficiency in CRM systems, particularly Salesforce, and partner portals
Expertise in processing quotes and renewals
Proven skills in workflow automation, process design, and optimization
Excellent communication and stakeholder management abilities
Demonstrated capability to lead cross-functional initiatives
Versatile in operating strategically and tactically within fast-paced environments
Ability to navigate ambiguity and meet aggressive deadlines
Responsibilities
Support and optimize partner operations including recruiting, onboarding, and renewals
Continuously improve processes to enhance partner experience and internal efficiency
Drive the quote-to-order process for partner transactions
Manage workflows for renewals to enhance retention and forecast accuracy
Establish proactive management practices for timely renewals
Design automated workflows to scale partner support and reduce manual efforts
Document and refine standard protocols for quoting and renewals
Manage lead tracking and attribution for partner opportunities
Serve as liaison for partner portal development and issue resolution
Enhance portal usability and partner engagement
Refine the onboarding program to accelerate revenue generation
Collaborate with Enablement team to develop training content
Implement systems to track onboarding performance and effectiveness
Partner with leadership on evolving program structures and policies
Ensure scalability of systems and reporting for future enhancements
Benefits
Dynamic international team environment with global colleagues
Opportunities for personal and professional growth in a fast-moving SaaS organization
Competitive remuneration and comprehensive benefits package
Inclusive culture that values new ideas and allows for meaningful impact
Full Job Description
Partner Sales Specialist
The Role The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement.
This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives.
What You'll Do
Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals
Continuously improve operational processes to enhance partner experience and internal efficiency
Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution
Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy
Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals
Design and implement automated workflows to reduce manual effort and increase scalability of partner support
Leverage the Fortive Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste
Document and evolve standard work for quoting, renewals, and partner operations
Manage lead routing, tracking, and attribution for partner-driven opportunities
Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution
Drive portal enhancements to improve usability, self-service, and partner engagement
Refine and operationalize the partner onboarding program to accelerate time-to-revenue
Partner with the Enablement team to develop scalable onboarding and training content
Design and implement systems to track onboarding progress, completion rates, and performance
Partner with leadership to operationalize evolving partner program structures, policies and requirements
Ensure systems, processes, and reporting scale to support future program enhancements
What We're Looking For
Must have:
5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)
Strong experience with CRM systems (e.g., Salesforce) and partner portals
Expert in quote and renewal processing
Demonstrated expertise in workflow automation, process design, and optimization
Excellent communication, stakeholder management, and problem-solving skills
Proven ability to lead cross-functional initiatives and drive alignment
Ability to operate both strategically and tactically in a fast-paced environment
Comfort working in ambiguity with aggressive timelines
Nice to have:
Experience supporting channel / partner ecosystems at scale
Familiarity with deal registration, renewal management, and partner lifecycle workflows
Experience optimizing or scaling partner programs
What We Offer
A dynamic, international team environment with colleagues across the globe.
Opportunities to develop, grow, and build your success in a fast-moving SaaS company.
Competitive remuneration and benefits package.
An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact.
Bonus or Equity This position is also eligible for bonus as part of the total compensation package.
About Fortive
Fortive is a diversified industrial growth company comprised of Professional Instrumentation and Industrial Technologies businesses that are recognized leaders in attractive markets. With 2019 revenues of $6.3 billion, Fortive's well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution. Fortive is headquartered in Everett, Washington and employs a team of more than 17,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 50 countries around the world.
