Package Consultant 3

Job Description

In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

Your contribution to the team:
• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large-scale data migrations
• Proactive problem-solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends.
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector specific expertise for high quality project delivery

Required Skill and Experience

Define the AI / Generative AI adoption roadmap on SAP BTP.

Architect solutions using SAP AI Core, AI Launchpad, and the Generative AI Hub.

Design and configure Joule copilot use cases for SAP S/4HANA processes.

Govern AI model deployment, monitoring, and responsible-AI guardrails.

Lead use-case discovery workshops with business stakeholders.

Mentor the team on prompt engineering and AI solution design.

Technical Expertise

SAP AI Core / AI Launchpad

SAP Generative AI Hub

Joule (copilot) configuration and skill-building

LLM integration (SAP and non-SAP models)

SAP Knowledge Graph (business context grounding)

Prompt engineering and Retrieval-Augmented Generation (RAG) patterns

SAP BTP Cloud Foundry / Kyma

Responsible AI / model governance

Integration Experience

SAP S/4HANA

SAP BTP Integration Suite

SAP Analytics Cloud (SAC)

SAP Business Data Cloud (for AI data grounding)

Required Experience

Total IT Experience: At least 11 years.

Relevant Experience: 3 years hands-on with SAP BTP AI services, Generative AI Hub, or Joule.

Strong underlying background in SAP S/4HANA functional or technical delivery.

Experience leading at least one AI/automation pilot or production deployment on SAP BTP.

Preferred Skill and Experience

Preferred Certifications

SAP Certified Associate - SAP BTP (core)

Relevant SAP Business AI / Generative AI Hub / Joule training - formal certification for these newer offerings is still emerging; verify the current catalog at learning.sap.com before publishing

Industry Experience

Cross-industry - any organization piloting or scaling SAP's Business AI Platform

Soft Skills

Executive stakeholder management

Strategic consulting and advisory skills

Business process consulting

Leadership and mentoring

Presales and solutioning support

Client relationship management

Strong written and verbal communication

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off