ResponsibilitiesEmployee Recognition
- Design and evolve recognition programs across the organization, taking into account business priorities, culture and operational realities.
- Develop the frameworks, tools, guides and approaches necessary to enable operational teams to deploy and maintain initiatives with consistency and autonomy.
- Establish mechanisms for handover to operations, including clarification of roles, key communications, support resources, and follow-up expectations.
- Collaborate with internal communications and key stakeholders to ensure visibility, adoption and sustainability of initiatives.
Employee Engagement & Annual Survey
- Structure and coordinate the annual engagement survey cycle including the deployment strategy, communication tools, timelines and monitoring mechanisms.
- Partner with HR, internal communications, leaders, and operations to ensure a simple, consistent, and responsive approach to different audiences.
- Support teams in analyzing survey results, identify key findings, and prepare reports, tools, or recommendations for leaders and operational teams to take action.
- Design approaches and resources to support managers in identifying, prioritizing and monitoring their action plans.
- Ensure follow-up governance with key stakeholders to drive accountability, continuous improvement, and sustainable impact on the employee experience.
Performance Management
- Contribute to the design improvement, planning, and launch of the performance management cycle across the organization, in collaboration with HR, internal communications, Workday, and key stakeholders.
- Define the key steps, roles and responsibilities, timelines, messages and accompanying tools needed to ensure a clear and effective deployment.
- Collaborate with Workday teams to validate business needs, test the user journey, identify potential issues, and ensure a simple and consistent experience for employees and managers.
- Develop or adapt guides, training, FAQs, communications and support resources that will enable HR and operations to deploy and maintain the process in their teams.
- Act as a resource person for HR partners and leaders to clarify expectations, support process adoption, and foster constructive performance conversations aligned with business priorities.
- Track the progress of the deployment in Workday, completion rates, issues raised by users, and adjustment needs during the cycle.
- Analyze cycle learnings, user feedback, and available data to recommend continuous improvements to the process.
Project management, continuous improvement and data analysis
- Lead other end-to-end organizational development projects, with autonomy, rigor, sense of priorities and ability to influence stakeholders.
- Design structured solutions, programs and tools, ready to be transferred to the operational teams for deployment, appropriation and maintenance over time.
- Use data, analytics, performance indicators, and feedback from the field to evaluate the effectiveness of initiatives and guide decisions.
- Represent organizational development on specific committees or cross-cutting projects, demonstrating leadership, judgment, and credibility.
- Collaborate with various stakeholders to ensure alignment of initiatives with business priorities.
- Prepare guides, presentations, dashboards, reports and monitoring tools to support the deployment of initiatives and decision-making.
Qualifications- 6-8 years of experience in organizational development, talent management, human resources, or similar roles.
- University degree in organizational development, human resources, organizational psychology, administration or relevant field, or equivalent experience.
- Demonstrated experience in project management, with a good ability to structure priorities.
- Experience or strong interest in development, employee recognition, employee experience, engagement, and organizational development initiatives.
- Experience or strong interest in operational environments, logistics or transportation, with an ability to understand the realities of the field and adapt initiatives to the needs of teams.
- Comfortable with digital tools and interest in the digitization of processes related to the employee experience
- Experience facilitating workshops with different audiences, including managers, teams or cross-functional groups.
- Ability to navigate ambiguity and structure initiatives in a rapidly growing environment.
- Excellent interpersonal skills and ability to collaborate with a variety of stakeholders.
- Creative spirit, curiosity and solution-oriented.
- Bilingualism in French and English is required, both oral and written.
- Experience in a multi-site and multi-country environment - a strong asset
- Member of the Ordre des CRHA and knowledge of psychometric tools - an asset.
Why Join Us? At
Intelcom | Dragonfly, you'll thrive in a flexible and stimulating environment, surrounded by passionate talent. You'll also enjoy a wide range of benefits:
- On-site gym with a personal trainer
- Employer-provided lunch of your choice
- Comprehensive group insurance
- Group RRSP plan
- Care & Well-Being Activities
- Partial reimbursement for public transportation
- Employee Assistance Program
...and much more.
This position has been opened to address a genuine organizational need within the company.
