TeleTech

Organizational Change Specialist

TeleTech$77K — $176K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in a professional environment
  • Experience working in the Department of War (DoW)
  • Experience with strategic communications and organizational transformation roles
  • Knowledge of Adobe products for graphics and visuals
  • Ability to synthesize and present information for DoW senior leadership
  • Ability to work in fast-paced environments
  • TS/SCI clearance
  • Bachelor's degree

Responsibilities

  • Analyze organizational processes to drive improvement
  • Develop and refine change management strategies
  • Prepare white papers and presentations for leadership
  • Support creation of processes to achieve long-term goals
  • Provide holistic assessments of client missions
  • Identify systemic challenges impacting performance
  • Collaborate with stakeholders to facilitate organizational transformation

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and vacation
  • Professional development opportunities
  • Tuition assistance programs
  • Work-life balance programs
  • Dependent care support
  • Employee recognition awards program
Full Job Description
Organizational Change Specialist

The Opportunity:   

Whether it’s process improvement, performance measurement, or business management analysis organizational change management comes down to one thing, learning how an organization works and making it better. Although many companies know where they want to go, getting there can be a challenge. Thankfully, that’s what you do, improve the systems that move entire organizations forward. It’s why we’re looking for someone like you, an organizational transformation and change advisor who can help identify long-term goals and support the creation of the processes needed to achieve them.  

This is an opportunity to create change and efficiency in the Department of War. As a change management professional, you'll design, develop, and refine strategies, white papers, presentations, and strategies. From unrealized potential to systemic challenges, you’ll have a tangible impact on your client’s mission, providing them with a holistic view of their organization as they transform their practices for the better.  

You Have: 

  • 10+ years of experience in a professional environment

  • Experience working in the Department of War (DoW)

  • Experience with strategic communications and organizational transformation roles

  • Knowledge of Adobe products to create graphics and visuals

  • Ability to synthesize and present information for DoW senior leadership

  • Ability to work in fast-paced environments

  • TS/SCI clearance

  • Bachelor's degree

Nice If You Have: 

  • Experience working side-by-side with DoW senior leadership developing strategies and plans

  • Experience with technical editing and graphic design

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

More Education, Government & Non-Profit Jobs

  • State Of Delaware
    Director of Accounting
    $130K *
    State Of Delaware
    Dover, DE 19904 (Kent County)
  • Deputy Building Official
    $80K — $150K + gloucester county government offers an excellent benefit package *
    Gloucester County
    Gloucester, VA 23061 (Gloucester County)
  • Deputy Assessor
    $80K — $150K + gloucester county government offers an excellent benefit package *
    Gloucester County
    Gloucester, VA 23061 (Gloucester County)
  • Civil Engineer II
    $80K — $150K + gloucester county government offers an excellent benefit package *
    Gloucester County
    Gloucester, VA 23061 (Gloucester County)
  • Accounting Manager
    $80K — $100K + gloucester county government offers an excellent benefit package *
    Gloucester County
    Gloucester, VA 23061 (Gloucester County)

Find similar Organizational Change Specialist jobs: