1 year of formal leadership experience in manufacturing, production, or distribution, or a 4-year degree with relevant leadership experience.
Experience with lean principles and continuous improvement preferred.
Ability to manage a diverse workforce and foster inclusivity.
Proven track record in safety culture improvements and Kaizen initiatives.
Responsibilities
Supervise associates to maximize throughput and minimize waste while ensuring quality standards.
Plan and allocate resources based on performance indicators.
Identify and correct deviations from standards, auditing productivity and quality.
Manage time and attendance, performance evaluations, and disciplinary actions.
Oversee production systems to ensure timely movement of materials and accurate payroll records.
Track department processing against TAT schedules and production goals.
Conduct interviews and training for new hires and oversee process updates.
Benefits
Generous benefits starting on the first day, including Medical, Vision, Dental, and HSA.
15 vacation days, 12 sick days, and 3 personal days accrued annually.
401K match, Life and AD&D insurance, and Employee Assistance programs.
Tuition reimbursement for continued education.
Opportunities for community engagement through volunteer programs and company match for donations.
Full Job Description
Job Description
Ingram Content Group (ICG)is hiring an Operations Supervisor to support our Manufacturing team in Chambersburg, PA. The Operations Supervisor oversees the day-to-day operation of assigned shift(s) and/or department(s) within a production, manufacturing, or distribution/warehouse environment, ensuring associates comply with company policies and procedures. Ensures TAT (turnaround time) targets, throughput, and quality standards are observed and met, while efficiently allocating resources, instructing associates, and monitoring shift and individual performance.
Schedule:
D Shift: Wednesday - Friday 7pm-7am + every other Saturday 7pm-7am
What You'll Need:
HS Diploma or GED
1 year of experience in a formal leadership role with a minimum of one year of manufacturing, production, or distribution experience
OR 4-year college degree with comparable leadership experience gained through role, leadership training/internships
Preferred Skills:
Experience applying lean principles and continuous improvement to enhance operations.
Ability to manage a diverse workforce and foster an inclusive environment.
Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting
Proven track record in driving safety culture improvements and Kaizen initiatives.
What You'll Do:
Supervises the associates assigned to specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards in place.
Identifies, organizes, plans, and allocates resources; acquires and analyzes relevant information about shift and department performance indicators.
Identifies issues or processes that deviate from standards and takes necessary corrective action; audits individual productivity and quality to ensure associates are meeting expected and established standards.
Provides daily supervision of associates, including accurate record keeping, time and attendance monitoring/approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures, up to and including issuing progressive counseling or termination for performance below minimum expectations.
Manages relevant distribution and/or production systems and processes (e.g., DMS, PKMS, WMS, KRONOS) to ensure timely and accurate movement of materials and orders, and to maintain accurate payroll records.
Tracks department processing in accordance with established TAT schedules and production goals; analyzes staffing needs and delegates work based on volume requirements in assigned departments.
Interviews and selects associates for hire and/or promotion; trains or oversees the training of newly hired associates, and conducts or oversees process-update training as changes are implemented.
Ensures that all administrative duties are completed according to established timelines and maintains HR-related information and standardized status reporting.
Compiles a thorough pass-down to inform the incoming shift of current operations and department status, through an interactive crossover with incoming management staff.
Escalates problems or issues that cannot be solved at this level to the appropriate level; keeps Senior Management aware of all issues that may impact the shift's ability to provide and meet established service levels.
Maintains consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.
Hiring Salary Range: $78,071k - $98,712k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
