SYNNEX Corp

Operations Program Manager

SYNNEX Corp$80K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Operations experience, ideally in manufacturing
  • Experience in high volume reporting and data analysis
  • Bachelor's degree with 3 years relevant experience, or Associate's degree with 5 years, or equivalent certifications
  • Preferred background in server/rack products
  • Strong verbal and written communication skills
  • Self-starter with demonstrated computer proficiency
  • Analytical skills for complex problem-solving
  • Proficient in Windows OS and advanced Excel usage

Responsibilities

  • Partner with Customer, Manufacturing, and Supply Chain to set Clear-to-Build dates and accurate Shipping Commit Schedules
  • Execute the committed ship schedules while troubleshooting and resolving issues on the factory floor
  • Coordinate with customers and the Traffic Team to ensure proper shipment scheduling
  • Monitor Customer SLA compliance, addressing Causes of Delays and implementing Corrective Actions
  • Track Customer re-work and change order requests, ensuring cost coverage before MCO generation
  • Serve as the main point of contact between internal teams and customers

Benefits

  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid holidays, vacation, and sick days
  • Tuition reimbursement
  • Employee stock purchase plan
  • Profit sharing
  • Community involvement opportunities
  • Live Well Work Well Program
  • Company discounts
  • Casual work environment
Full Job Description
Operations Program Manager at Hyve Solutions Corporation will drive efficiency and effectiveness within our sales organization by managing critical sales programs, processes, and initiatives. This role is pivotal in optimizing our sales funnel, improving data integrity, and enabling our sales teams to achieve their targets.

Responsibilities:
  • Responsible for partnering cross-functionally with Customer, Manufacturing (MFG), and Supply Chain teams to establish Clear-to-Build (CTB) dates and develop accurate Shipping Commit Schedules based on factory capacity and material availability. Leverage hands-on MFG experience to ensure commitments are realistic, executable, and aligned with production constraints.
  • Responsible for executing to the committed ship schedules. This includes regularly going into the factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders. Responsible for running efficient meetings to get processes and issues resolved in a timely manner.
  • Responsible for working with customer and Hyve Traffic Team to ensure shipments are properly scheduled and booked
  • Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met.
  • Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated.
    Leverages hands-on MFG experience to ensure commitments are realistic, executable, and aligned with production constraints.
  • Function as the main POC between internal and customer, and cross-functionally internally


Qualifications:
  • Operations experience, preferably manufacturing
  • High volume reporting and data analysis experience
  • Bachelors' Degree plus a minimum of 3 years related industry/job experience OR Associates plus 5 years OR equivalent certifications and
  • Server/rack product knowledge preferred
  • Excellent business communication skills (both verbal and written) with the ability to communicate effectively over the phone and in person
  • Proven self-starter and fast learner with established computer skills
  • Analytical skills with a proven background working on diverse and complex problems where analysis of data requires evaluation of identifiable factors
  • Self-directed with a proactive approach to problem-solving
  • Proficient knowledge of Windows Operating Systems, advanced Excel skills


Hyve Perks

Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More

What's in it for you

Benefit Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid Holidays, Vacation & Sick Days
  • Tuition Reimbursement
  • Perks at Work
  • LEAP Program
  • MyFlexPay

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

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