Associate's degree required or equivalent experience
5-7 years in operations management, ideally in electrical engineering
Detailed knowledge of field operations
Strong leadership and team-building skills
Proficiency in Microsoft Office and project management software
Responsibilities
Lead and develop a high-performing operations team
Oversee implementation of operational plans from start to finish
Maintain and enforce quality standards and compliance
Manage operational budgets and monitor financial performance
Promote a culture of safety and enforce safety policies
Drive continuous improvement initiatives based on KPIs
Benefits
Mentorship and training opportunities
Dynamic work environment with evolving responsibilities
Opportunity to lead a diverse team
Focus on safety and compliance in operations
Engagement in strategic initiatives for growth
Full Job Description
Job Summary:
The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the organization to ensure efficiency, productivity, and profitability. This role involves managing company their departments, local P&L statement and KPIs, developing and implementing strategic initiatives that align with company objectives, and leading field operations teams. This position will play a key role in ensuring operational efficiency, safety, quality, and customer satisfaction.
Supervisory Responsibilities:
Supervises the Field Service Manager, Project Scheduler, Project Coordinator, Project Managers, Assistant Project Managers, and Billing Specialist.
Manages the department's financial budget, merit, and reviews.
Duties/Responsibilities:
Leadership and Team Management
Lead and develop a high-performing operations team.
Provide mentorship, training, and performance evaluations for team members.
Operational Planning and Execution
Develop best practices and strategic initiatives for future growth.
Oversee the implementation and execution of plans from start to finish, including schedules, resource allocation, and workflow management.
Ensure timely and efficient project completion.
Quality Assurance and Compliance
Maintain and enforce quality standards and procedures.
Ensure compliance with industry regulations and safety standards. Conduct regular audits and inspections to identify areas for improvement.
Manage department fleet and test equipment needs and condition.
Budget and Financial Management
Manage operational budgets and control costs.
Monitor financial performance and make data-driven decisions to achieve targets.
Monitor equipment rental costs and develop CAPEX requests.
Manage billing, local P&L, and change orders.
Process Improvement
Work with teams to achieve initiatives and improve quality and efficiency.
Resolve issues promptly and implement process improvements.
Monitor key performance indicators and drive continuous improvement initiatives.
Safety Management
Promote a culture of safety and develop and enforce safety policies and procedures.
Collaborate with safety managers to address safety incidents promptly and implement preventive measures.
Ensure compliance with safety regulations and standards.
Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.
Attributes/Abilities:
Must have a satisfactory background/MVR check.
Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
Strong leadership and team-building skills.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Knowledge of industry regulations and safety standards.
Proficiency in Microsoft Office and project management software.
Experience and Education:
Associate's degree required or,
5-7 years of experience in operations management, preferably in the electrical engineering industry.
Detailed knowledge of work being performed in the field.
Physical Requirements:
Regular travel to project sites required.
Flexibility and availability to work beyond regular business hours.
