5+ years in operations, project coordination, or business operations with a degree; OR 10+ years without a degree
Experience in fast-paced, growth-oriented environments
Track record of executing across multiple functional areas
Strong organizational and problem-solving skills
Ability to engage with both technical and business teams
High ownership, initiative, and follow-through
Responsibilities
Ensure coordination across functional teams
Execute operational plans and milestones
Develop and maintain workflows and SOPs
Organize information and support rapid decision-making
Act as primary integrator across sales, marketing, technology, service delivery, finance, and compliance
Support business transition to an independent entity
Assist in deployment of integrated systems in client environments
Benefits
Opportunity to shape a new operational structure
Gain experience in a rapidly growing technology sector
Work closely with leadership and diverse teams
Make a tangible impact during a spin-out process
Develop skills in systems integration and client service quality
Full Job Description
Operations Manager to lead day-to-day execution as the company transitions into a standalone U.S.-based systems integration firm focused on robotics-enabled mailroom security solutions and other technology-integration solutions for industry application.
This role is designed for a hands-on builder who will help transform Risen Line Solutions from an emerging initiative into a fully operational, scalable enterprise.
Reporting to the President of Risen Line Solutions, as Operations Manager you will act as the central hub across all core functions-ensuring alignment between sales, marketing, technology development, service delivery, finance, and compliance, while actively building the operational infrastructure required for growth.
Key responsibilities:
1. Day-to-Day Operations Execution
Ensuring coordination across functional teams
Execute operational plans, priorities, milestones and near-term deliverables
Develop and maintain workflows, SOPs, and internal tracking systems
Support rapid decision-making by organizing information, timelines, and dependencies
2. Cross-Functional Coordination (Primary Role)
Act as the primary integrator across internal teams:
Sales & Marketing
Support the Sales and Marketing Team with proposal development, pricing inputs, and client engagement preparation
Align sales pipeline with delivery readiness and operational capacity
Technology Development
Coordinate with engineering teams developing solutions and products
Help translate technical outputs into deployment-ready solutions
Service Delivery / Field Operations
Support planning and execution of product installations, testing, and commissioning
Assist in developing repeatable deployment playbooks
Finance
Assist the Finance Team with budgeting, tracking costs, and supporting financial reporting
Monitor operational expenses and identify efficiencies
Legal & Compliance
Coordinate with the Legal and Compliance Team for contracts, documentation, and compliance requirements
Support business setup activities during the spin-out process
3. Spin-Off Execution Support
Support the business transition to an independent entity
Help stand up operational systems (tools, processes, vendors, etc.)
Coordinate across stakeholders to ensure continuity during the transition
Assist with vendor onboarding, procurement setup, and contract tracking
4. Service Delivery & Systems Integration Support
Assist in coordinating the deployment of integrated systems in client environments
Support execution across the design deploy optimize lifecycle
Help track installation schedules, milestones, and client deliverables
Ensure consistency in delivery quality as deployments scale
5. Reporting & Tracking
Maintain internal trackers for:
Business operations
Project schedules and deployments
Sales pipeline vs. delivery readiness
Prepare monthly executive summaries
Identify risks, bottlenecks, and coordination gaps
Qualifications to be successful in the role:
Required
5+ years of experience in operations, project coordination, or business operations with college degree OR 10+ years of experience in operations, project coordination, or business operations without college degree.
Experience working in fast-paced, growth-oriented environments
Demonstrated ability to execute across multiple functional areas
Strong organizational and problem-solving skills
Ability to work across both technical and business teams
High level of ownership, initiative, and follow-through
Preferred
Experience supporting:
New business line launches or company growth phases
Technology, engineering, or systems integration environments
Familiarity with:
Robotics, automation, or AI-enabled systems
Exposure to:
Proposal development, basic financial tracking, or OM environments
Core Competencies
Execution-Oriented - Able to take direction and turn it into action quickly
Highly Organized - Manages multiple workstreams without losing detail
Proactive Problem Solver - Identifies issues early and drives resolution
Quick Learner - Rapidly absorbs technical and operational concepts
Cross-Functional Communicator - Bridges gaps between teams and disciplines
Entrepreneurial Mindset - Comfortable building structure where none exists
Success Metrics (First 6-12 Months)
Established core operational workflows and trackers
Supported a smooth spin-out transition to independent operations
Improved coordination across sales, engineering, and delivery teams
Contributed to successful deployment of initial client systems
Enabled visibility through consistent executive reporting
Helped create a foundation for repeatable service delivery
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