10+ years of operational leadership experience, preferably in warehouse operations
Bachelor's Degree in a related field
Strong understanding of health and safety standards
Proven ability to manage budgets and control costs
Experience in customer service improvement initiatives
Responsibilities
Ensure a positive NewCold culture is evident on-site to boost employee engagement
Implement cost-conscious practices aligned with budget expectations
Manage team operations in compliance with company policies and health standards
Collaborate with customers on initiatives to enhance service and reduce costs
Monitor KPIs and work with the Site Manager to identify improvement opportunities
Foster a team culture focused on health, safety, and quality
Conduct regular checks on cleanliness and compliance with operational standards
Benefits
Health insurance options
Retirement savings plans
Life and disability insurance programs
4 weeks of accrued Paid Time Off
Paid holidays throughout the year
Full Job Description
Operations Manager
Your role as a Operations Manager
Key responsibilities:
Pay Range The typical pay range for this role is:
$95,000 - $110,000
This position is eligible for a bonus in addition to the base pay range listed above. This pay range represents the base hourly rate or base annual full-time salary for all positions in the salary band within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits NewCold also provides eligible employees with an opportunity to enroll in a full range of competitive benefit programs, generally including health insurance, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. In addition, we offer employees 4 weeks of accrued Paid Time Off as well as paid holidays throughout the calendar year. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, and date of hire.
Position Overview NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse team on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site. Roles and Responsibilities • Ensure a NewCold culture is apparent on the site resulting in employee engagement. • Implement a cost-conscious culture in line with budgeted expectations, focused on achieving high levels of customer service. • Manage the team in line with company policy and ensure agreed health and safety standards are met. • Work with customers on improvement initiatives to reduce costs and/or improve service. • Monitor and react to KPI results and working with the Site Manager to identify and share improvement ideas, ensuring contractual customer KPI's are met for service and quality. • Creating a culture of a team focused on health, safety and quality in all aspects of warehouse activity. • Complete local KPI reports and share information internally, engaging the local team to search for improvement opportunities. • Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly to adverse variances. • Communicate structure on site to include daily team briefs and shift handover. • Share regular meeting agendas with shifts and local management team. • Conduct frequent checks on cleanliness and housekeeping to ensure compliance. • Communicate with relevant parties any deviation from process, quality issues, and service issues, or risk of failure in these areas. • Complete agreed internal reporting and communication as required by Site Manager. • Assist the operation as required by the site, including: o Support Business Development initiatives as and when required. o Share best practice and standards with colleagues in other NewCold sites and join collaborative projects. o Continually look to opportunities for improvement.
Experience • 10+ years of experience in operational leadership (warehouse operations preferred)
Education/Certification • Bachelor's Degree in related field of study
#NCAJ
Who we are looking for: We are seeking motivated and forward-thinking individuals who thrive incollaborative and fast-moving environments. Our ideal candidate has:
How to apply: If you are interested in this vacancy and would like to apply, please make surethat you leave your CV in English. Suitable candidates will be invited for afirst interview with the hiring manager. A second interview willfollow with a wider group of NewCold team members.
Can we welcome you on board as our new Operations Manager and help continueour successful growth?