Key ResponsibilitiesDaily Operations & Direct Leadership- Operational Execution: Oversee daily receiving, downpacking, inventory control, picking, packing, and shipping to maintain 99.5%+ on-time delivery and 98.9%+ inventory accuracy.
- Team Management & Development: Direct, mentor, and scale a high-performing production & warehouse team. Directly supervise two key leaders: Production Supervisor and Shipping Supervisor.
- Labor & Performance: Handle scheduling, cross-training, shift planning, and regular performance evaluations to optimize labor hours and throughput.
Compliance, Safety & Carrier Management- HazMat & Regulatory Leadership: Enforce strict adherence to safety protocols and federal/international regulations regarding hazardous materials handling (DOT, IATA, OSHA).
- Carrier & Logistics Coordination: Partner with small parcel (UPS, FedEx) and freight forwarders to optimize freight costs, maintain transit SLAs, and resolve carrier delays.
Process Optimization & Inventory Integrity- Lean & Continuous Improvement: Identify operational bottlenecks and implement Lean/5S workflows to boost throughput, lower cost-per-order, and reduce waste.
- ERP & Cycle Count Management: Lead cycle counts and reconciliation audits to guarantee real-time physical inventory aligns with our ERP platform.
What You'll BringRequired Qualifications- 5+ years of operations or production management experience in warehouse/fulfillment environments-preferably within chemical, pharmaceutical, specialty manufacturing, or regulated industries.
- Technical Proficiency: Hands-on experience with modern Warehouse Management Systems (WMS) and enterprise ERP platforms.
- Regulatory Compliance: Strong foundational knowledge of HazMat storage, downpacking, and shipping regulations. DOT/IATA certification is a strong plus.
- Data-Driven Mindset: Proven ability to monitor and leverage KPIs (order cycle time, pick accuracy, cost-per-unit) to optimize daily capacity.
- Physical Demands: Ability to work on your feet in an active warehouse setting, including standing for extended periods and lifting up to 50 lbs safely.
Our Culture & ValuesAt Lab Alley, our core values drive how we work, hire, and grow together:
- CARE & GENUINE: We take immense pride in our work, look out for our teammates, and communicate directly, authentically, and transparently.
- COMMITMENT & WORK ETHIC: We are fully engaged, resilient, and focused on executing every project with precision.
- INITIATIVE & INNOVATION: We don't wait for permission to solve problems. We constantly seek smarter tools, technologies, and methods to elevate our customer experience.
- GROWTH: We foster a learning mindset-encouraging continuous development and curiosity at every level of the business.
Giving Back: We believe business should be a force for good. Through our partnership with Ecodrive, every order placed on our website plants a tree to support global reforestation and local socio-economic development.
Benefits & Compensation- Comprehensive Healthcare: Medical, Dental, and Vision coverage.
- Income Protection & Wellness: Short-Term Disability, Life & AD&D insurance, Supplemental Health Options, and an Employee Discount Program.
- Financial & PTO: 401(k) retirement plan with match options and generous Paid Time Off (PTO).
- Culture & Development: Structured career growth paths, ongoing professional training, and organized team events.
