Qualifications

• Bachelor's Degree in Logistics or related field (preferred)
• 7+ years of experience in International freight forwarding, air freight, and ocean freight with P&L experience (preferred)
• 3+ years of supervisory experience managing an operations team (required)
• 1+ years of experience in diversified freight forwarding industry (required)
• Strong procurement skills and operational management capabilities in a high-performance environment
• Excellent organizational and time management skills
• Proficient communication skills, both written and verbal, suitable for diverse audiences.

Responsibilities

• Develop and execute AIT's station operations strategy to enhance the customer experience and maximize performance.
• Ensure growth, service, and profitability goals are met through established processes and metrics.
• Manage relationships with carriers to achieve optimal service and cost effectiveness.
• Hold service providers accountable to their commitments and agreed terms.
• Exhibit strong negotiation skills for service provider agreements, including ad hoc and spot rates.
• Track performance, develop strategic processes, and proactively improve efficiencies.
• Coach and mentor team members to build capabilities in a global operational environment.
• Build client rapport, identify new opportunities, and manage tracking processes effectively.
• Support key account operations to ensure reliable service execution.
• Perform additional duties as assigned, ensuring compliance with company policies.

Benefits

• Opportunity to lead in a global logistical environment
• Professional development through coaching and mentoring opportunities
• Engagement with a diverse team in a dynamic industry
• Involvement in creating and executing impactful operational strategies
• Access to top-tier logistics services and providers.