Title: Operations Manager
Job Summary: Oversee distribution operations including warehouse, transportation and overall facilities. Responsible for improving operations performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.
Status: Exempt
Reports to: President and CEO
Specific Duties:
• Execute and optimize warehouse and transportation functions. Drive cost containment initiatives.
• Create standard operating procedures to help the business scale and expand operations.
• Establish expectations for supervisors, measure performance, provide feedback and maintain accountability for performance and performance of teams.
• Ensure goods are properly stored, inventoried and delivered in accordance with corporate policy and established customer service levels.
• Establish operations staffing levels and monitor implementation.
• Monitor customer order accuracy and delivery commitments to ensure company standards are achieved
• Develop and implement procedures to meet the regulations of DOT, OSHA and other governmental regulating departments for implementation through supervisors. Ensure staff is in compliance with all company policies and government regulations.
• Manage the operational aspects of the property in a manner which protects and maintains the value of assets. Implements preventive, ongoing and anticipated maintenance/repair programs.
• Implement hazard control and team safety practices, ensures compliance with local codes and regulations.
• Select contracted services as required, monitor performance per scope of work and contractual agreements.
• Continually benchmark best practices and technology affecting functional areas and drive use of such across operations.
• Develop and submit operating budget and oversee approved budget to ensure attainment.
• Develop team for cross training and career progression.
• Promote an environment conducive to teams, teamwork, and line-driven accountability.
• Perform other duties as assigned.
Specific Requirements:
• 10 + years operational experience including 7+ years managerial experience
• Bachelor's degree from a four-year college or equivalent experience preferred
• Thorough knowledge of operations management
• Strong written and verbal communication skills
• Excellent leadership and management skills
• Strong knowledge of Windows, Microsoft Office, Word and Excel; WMS experience preferred
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders
• Flexibility to work nights and/or overnight shifts regularly Typical Physical Demands:
• Requires prolonged sitting typical of an office environment, and occasional bending, stooping, kneeling, and crouching in assessment of facilities or equipment.
• Requires frequent reaching of hands and arms.
• Requires occasional lifting and/or force be exerted up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Typical Work Conditions:
• Exposure to moving equipment typical of a warehouse environment.
• Work may require frequent evening work.
