Responsibilities & QualificationsWe are seeking Operations Manager - Network Operations and Engineering for the COMSEC IT Services contract.
The Operations Manager will lead network operations and engineering activities supporting the Department of State COMSEC mission. The position will oversee operational performance, network engineering support, technical escalation, workforce coordination, incident response support, and continuous service improvement for secure communications environments.
The final PWS places significant emphasis on COMSEC network operations, enterprise monitoring, secure network engineering, continuous operational support, and modernization.
REQUIRED QUALIFICATIONS
Experience
8+ years of network operations and/or network engineering experience.
Experience with NIST 800-53.
Experience with security control lifecycles.
Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
Certifications
Education
- Bachelor's degree in network engineering or related field, or CCIE.
Clearance
- Active Top Secret clearance.
PREFERRED QUALIFICATIONS
- Experience supporting classified or national-security networks.
- Experience managing 24x7 operational environments.
- Experience with ITIL-based service management.
- Experience with enterprise monitoring and network-management tools.
- COMSEC or cryptographic-network experience strongly preferred.
RESPONSIBILITIES
- Lead day-to-day network operations and engineering activities.
- Manage technical personnel supporting secure network and COMSEC environments.
- Coordinate operational priorities, schedules, staffing, and workload.
- Oversee advanced troubleshooting, technical escalation, and service restoration.
- Support secure communications availability, reliability, and mission continuity.
- Coordinate network configuration, integration, testing, implementation, and lifecycle support.
- Ensure network operations align with NIST 800-53 and applicable security-control lifecycle requirements.
- Monitor operational performance and identify recurring technical or process issues.
- Coordinate incident and problem-management activities.
- Support root-cause analysis and corrective-action development.
- Work with Government stakeholders to prioritize operational and engineering requirements.
- Support modernization, automation, and technology-refresh initiatives.
- Maintain operational documentation, procedures, metrics, and status reporting
Overview
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Springfield, VA
- Environment: Hybrid
- Noise level: Low
- Schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs
- Travel: Less than 10%
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizenship
Active Top Secret clearance.
WAGE INFORMATION
Target salary range: $160,000 - $205,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).
