Responsibilities & QualificationsWe are seeking a SecureView Administrator to join our team supporting the DLA Enterprise Infrastructure Application Support Services (EIAS) task order under JETS 2.0 in Columbus, Ohio.
TekSynap is competing to support DLA Information Operations (J6) on a JETS 2.0 task order that combines two current task orders into one team starting December 1, 2026. The work covers enterprise application administration on NIPRNet and SIPRNet, the monthly cyber compliance cycle for those servers, ServiceNow ticket support, and 24x7 tiered support for DLA SecureView, the AFRL cross-domain solution that gives DLA users access to multiple classified networks from one workstation. This position is designated Key Personnel. The candidate selected for the proposal provides a resume and current certifications, signs a Letter of Commitment with TekSynap, and must be available to start December 1, 2026 if TekSynap wins.
REQUIRED QUALIFICATIONS
Experience:
Six years of progressive experience in information processing, including three years specialized across a range of hardware and software solutions and two years hands-on installing, diagnosing problems and training customers
Current SecureView Server Admin certification and current SecureView VPN certification, both held at time of proposal submission
- Willing to sign a Letter of Commitment for the proposal and available to start December 1, 2026
- Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
Certifications:
DoD 8570/8140 IAT Level II or Level III baseline certification (for example, CompTIA Security+ CE)
Computing environment certification from the current DLA approved Computing Environment Certification List
Clearance:
- Active Secret clearance; position designated IT-I Critical Sensitive
RESPONSIBILITIES
Manage and administer DLA SecureView, including design, implementation, testing and deployment of the infrastructure stack and endpoints
Provide Tier 1 through Tier 3 support through ServiceNow, covering user connectivity, VPN, wireless access point and CAC reader issues at Tier 1, endpoint image and configuration at Tier 2, and infrastructure stack and integration at Tier 3
Support SecureView endpoints on site and remotely, including users working from home, at CONUS and OCONUS locations
Take part in a 24x7 after-hours on-call rotation that keeps classified remote access available
Coordinate with DLA program managers, engineers, DLA CERT, the AFRL SecureView Program Office, the NSA CSfC office and information assurance staff
Work with Security, LAN, WAN and firewall teams on changes and incidents, and monitor SecureView access
Assist users with VPN, networking and break/fix issues
Maintain RMF artifacts and IAVM and STIG compliance for SecureView systems, and support CVA, CORA and CCRI inspections
Keep SecureView architecture diagrams and asset tracking records current
Open and track vendor tickets to resolution and document all work in ServiceNow
Attend periodic meetings at DLA Land and Maritime in Columbus, Ohio
DESIRED QUALIFICATIONS
- Current or recent experience supporting DLA SecureView
- Experience with CSfC remote access solutions on a DoD network
- ServiceNow incident and change management
Overview
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Columbus, OH (DLA Land Maritime, 3990 E. Broad St.)
- Type of environment: Varies (contractor site, with periodic on-site meetings at DLA Land and Maritime, Columbus, OH)
- Noise level: Low
- Work schedule: Day shift, Monday through Friday. May be requested to work evenings and weekends to meet program and contract needs. Includes a rotating 24x7 on-call schedule for after-hours SecureView support.
- Amount of Travel: Less than 10% (local travel to DLA Land and Maritime as needed; the task order does not fund travel)
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret clearance
WAGE INFORMATION
Target salary range: $110,000 - $170,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).
