Flexible, self-motivated, and analytical with strong communication skills.
Proven leadership capabilities across all organizational levels.
10+ years of operations experience in multi-client supply chain and high-tech environments.
Experience in managing production, quality, and technical support areas.
Workforce Management experience.
Responsibilities
Maintain production, quality, reliability, and safety standards.
Hire, train, evaluate, and develop production management staff.
Serve as the communication link between operations and customers.
Coordinate logistics management for timely product delivery.
Monitor labor efforts and ensure accurate accounting in cost centers.
Prepare operational data for KPIs on a regular basis.
Support the Quality Management System and implement corrective actions.
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Full Job Description
Job Description
Arvato is looking for an experienced operations leader to support our growing facilities in Pleasant, Prairie. In this role, you will have responsibility for the end-to-end operations. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.
YOUR TASKS
Maintain production, quality, reliability, and safety requirements
Hire, train, evaluate, and develop production management staff
Serve as key communication link between operations and customers (internal and external)
Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities
UKG Labor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes
Prepares OPS data as required (weekly, monthly, quarterly KPI data)
Supports Quality Management System and corrective actions
Oversight for Safety and engagement as required
Responsible for client KPI's: On Time Delivery, Inventory Control, Claims, On Time shipping
Training of warehouse associates for all functional areas
Team Leadership: Leading and managing a team of OPS Supervisors, providing guidance, training, and support to ensure that goals and objectives are met
Inventory Management: Oversight to ensure inventory control metrics are aligned and OPS functional processes are not creating errors for inventory control. Supports customer audits and physical inventory as required
Process/Continuous Improvement: Identifies areas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain
Close collaboration with Quality Department
Qualifications
The ideal candidate will be flexible, self-motivated, analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives.
Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization will be critical to this role.
10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams
Active management of production, quality, and technical support areas
Workforce Management experience
Additional Information
Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
