Operations Lead, Strategic Growth Initiatives

In Tandem

$150K — $170K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in strategy, operations, product operations, or similar high-ownership roles.
  • Mix of consulting or investing experience followed by operational roles.
  • Industry expertise in SaaS, consumer technology, healthcare technology, or fintech.
  • Proven ability to lead cross-functional initiatives in fast-paced environments.
  • Strong experience with AI tools and interest in improving operations through technology.

Responsibilities

  • Conduct executive operating cadence including meetings and business reviews.
  • Develop operating frameworks from company goals, assessing risks and driving commitments.
  • Evaluate partnership and business opportunities through research and planning.
  • Lead critical cross-functional projects including product launches and market expansions.
  • Use AI tools for research, design, and operational workflow enhancements.
  • Create systems like dashboards and playbooks to boost clarity and accountability.

Benefits

  • 100% premium coverage for employees' medical insurance and 99% for families.
  • 401k matching up to 4% with immediate vesting.
  • Dedicated paid leave for new parents.
  • Learning & Development stipend available to employees.
  • Generous PTO: includes holidays, a winter break, volunteer time off, and personal days.
  • Flexible remote work environment supports work-life balance.
Full Job Description
Operations Lead, Strategic Growth Initiatives

Department: Strategy

Employment Type: Permanent - Full Time

Location: Remote USA - In Tandem

Compensation: $150,000 - $170,000 / year

Description

As an Operations Lead, Strategic Growth Initiatives, you will be a strategic operator who brings structure to ambiguity, aligns cross-functional teams, and moves high-priority growth initiatives from idea to execution. Reporting to the VP of Operations, you will work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership to strengthen how In Tandem executes. You will move fluidly between strategy and hands-on implementation, using AI as a practical tool to increase speed, quality, and operating leverage.

What you will accomplish:
  • Run a tight executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that anchor decision-making.
  • Turn company goals into clear operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
  • Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
  • Lead high-priority, cross-functional special projects that matter to company growth, from strategic analyses and process redesigns to product launches, commercial experiments, and new-market opportunities.
  • Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design; build lightweight AI-enabled workflows, prompts, templates, and internal tools that help teams move faster.
  • Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement as the company grows.


Who you are:
  • A high-ownership operator who is energized by ambiguity and can create structure without waiting for perfectly defined responsibilities.
  • A structured, analytical problem-solver with strong business judgment who can move from sizing an opportunity to making sure the right follow-ups actually happen.
  • A trusted cross-functional partner who builds credibility across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership.
  • Action-oriented and comfortable getting into the details; you care as much about implementation and outcomes as you do about the quality of the strategy.
  • Curious and pragmatic about AI, with a habit of actively using new tools to improve your own work and the way teams operate.


What you bring:
  • 4+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
  • Ideally, a mix of strategy training and meaningful operating experience inside a company-for example, consulting or investing followed by 1-2 years in an operations, growth, product, partnerships, or business role.
  • Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
  • Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines.
  • Experience supporting product launches, GTM initiatives, strategic partnerships, commercial experiments, or growth projects.
  • High comfort with AI tools and genuine curiosity about how AI can improve business operations, productivity, and decision-making.
  • Nice to have: experience working closely with Product and Engineering; partnerships, BD, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting.


What we're not looking for:
  • Someone who has only advised from the outside and has not owned execution inside a company.
  • Someone who is purely a project manager without strong strategic, analytical, or commercial judgment.
  • Someone who is interested in AI only conceptually, but does not actively use AI tools in their own work.
  • Someone who needs highly defined responsibilities and struggles with ambiguity.
  • Someone who produces strategy documents but does not enjoy driving implementation.


How We Support You:
  • Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members
  • 401k: Up to a 4% match with immediate vesting
  • Paid leave for all new parents
  • Learning & Development stipend for employees
  • Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day)
  • Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment
  • Supportive and flexible working environment - work from anywhere!


Come As You Are!

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