4+ years of experience in strategy, operations, product operations, or similar high-ownership roles.
Mix of consulting or investing experience followed by operational roles.
Industry expertise in SaaS, consumer technology, healthcare technology, or fintech.
Proven ability to lead cross-functional initiatives in fast-paced environments.
Strong experience with AI tools and interest in improving operations through technology.
Responsibilities
Conduct executive operating cadence including meetings and business reviews.
Develop operating frameworks from company goals, assessing risks and driving commitments.
Evaluate partnership and business opportunities through research and planning.
Lead critical cross-functional projects including product launches and market expansions.
Use AI tools for research, design, and operational workflow enhancements.
Create systems like dashboards and playbooks to boost clarity and accountability.
Benefits
100% premium coverage for employees' medical insurance and 99% for families.
401k matching up to 4% with immediate vesting.
Dedicated paid leave for new parents.
Learning & Development stipend available to employees.
Generous PTO: includes holidays, a winter break, volunteer time off, and personal days.
Flexible remote work environment supports work-life balance.
Full Job Description
Operations Lead, Strategic Growth Initiatives
Department: Strategy
Employment Type: Permanent - Full Time
Location: Remote USA - In Tandem
Compensation: $150,000 - $170,000 / year
Description
As an Operations Lead, Strategic Growth Initiatives, you will be a strategic operator who brings structure to ambiguity, aligns cross-functional teams, and moves high-priority growth initiatives from idea to execution. Reporting to the VP of Operations, you will work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership to strengthen how In Tandem executes. You will move fluidly between strategy and hands-on implementation, using AI as a practical tool to increase speed, quality, and operating leverage.
What you will accomplish:
Run a tight executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that anchor decision-making.
Turn company goals into clear operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
Lead high-priority, cross-functional special projects that matter to company growth, from strategic analyses and process redesigns to product launches, commercial experiments, and new-market opportunities.
Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design; build lightweight AI-enabled workflows, prompts, templates, and internal tools that help teams move faster.
Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement as the company grows.
Who you are:
A high-ownership operator who is energized by ambiguity and can create structure without waiting for perfectly defined responsibilities.
A structured, analytical problem-solver with strong business judgment who can move from sizing an opportunity to making sure the right follow-ups actually happen.
A trusted cross-functional partner who builds credibility across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership.
Action-oriented and comfortable getting into the details; you care as much about implementation and outcomes as you do about the quality of the strategy.
Curious and pragmatic about AI, with a habit of actively using new tools to improve your own work and the way teams operate.
What you bring:
4+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
Ideally, a mix of strategy training and meaningful operating experience inside a company-for example, consulting or investing followed by 1-2 years in an operations, growth, product, partnerships, or business role.
Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines.
High comfort with AI tools and genuine curiosity about how AI can improve business operations, productivity, and decision-making.
Nice to have: experience working closely with Product and Engineering; partnerships, BD, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting.
What we're not looking for:
Someone who has only advised from the outside and has not owned execution inside a company.
Someone who is purely a project manager without strong strategic, analytical, or commercial judgment.
Someone who is interested in AI only conceptually, but does not actively use AI tools in their own work.
Someone who needs highly defined responsibilities and struggles with ambiguity.
Someone who produces strategy documents but does not enjoy driving implementation.
How We Support You:
Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members
401k: Up to a 4% match with immediate vesting
Paid leave for all new parents
Learning & Development stipend for employees
Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day)
Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment
Supportive and flexible working environment - work from anywhere!
