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Operational Optimization Consultant Category: Business Consulting, Strategy and Digital Transformation
Main location: Canada, Quebec, Montréal
Position ID:J1126-0232
Employment Type: Full Time
Position Description: Contribute to the successful delivery of strategic initiatives at the heart of a dynamic, innovation-driven organization!
CGI Montréal is looking for a results-driven Operational Optimization Consultant to streamline cross-functional collaboration across our teams. Your primary mission will be to design and implement a harmonized, Agile, collaborative, and measurable operating framework that increases both delivery velocity and quality. Working closely with day-to-day operational realities, you will identify friction points, adapt inter-team coordination rituals, and establish the key performance indicators needed to effectively monitor and drive our continuous improvement efforts.
If you enjoy analyzing complex issues, influencing decisions, and collaborating with multidisciplinary teams, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.
Work model: Hybrid
Location: Montréal
Your future duties and responsibilities:• Design and adapt a common, pragmatic, and lightweight operating framework fully aligned with operational constraints.
• Establish simple and effective alignment mechanisms (within and across teams) to break down silos and facilitate the flow of information.
• Facilitate operational alignment workshops and proactively remove roadblocks between departments.
• Define and implement a dashboard of simple, relevant, and actionable key performance indicators (KPIs).
• Contribute to continuous improvement by identifying and implementing quick wins while leading longer term structural transformation initiatives.
• Harmonize the collaborative tools ecosystem to ensure tools simplify teams' day to day work.
Required qualifications to be successful in this role:• Experience in operations management and cross functional project leadership, with demonstrated and measurable success in optimizing multi-team workflows
• Proven ability to drive decisions through data and prioritize operational effectiveness over theoretical approaches
• Ability to align stakeholders with competing priorities, build consensus, and drive change without direct managerial authority
• Strong analytical mindset, proactive approach to overcoming obstacles, and the ability to simplify complex situations
• Excellent communication skills in both French and English (spoken, written)
Location: Montreal
Work mode: Hybrid
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 60 000$ and 110 000$. This role is an existing vacancy.
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Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills: - French
- Business Change Management
- Change Management
- Continuous Improvement
- Leadership
- Operations Management
What you can expect from us: 
