Minimum of seven years in healthcare operations, preferably in Oncology.
Experience in project management is essential.
Six Sigma or equivalent certification preferred.
Strong understanding of process improvement methodologies.
Responsibilities
Manage improvement teams across multiple clinics to enhance patient throughput.
Provide super user support for iKnowMed applications.
Standardize processes across various sites within the practice.
Act as a change agent to implement and sustain PQE initiatives.
Cross-train staff on iKnowMed system and process execution.
Facilitate Practice QA/Steering Committee activities.
Implement and monitor process improvement recommendations.
Benefits
Opportunity to lead impactful continuous improvement projects.
Engagement with a diverse team across multiple clinics.
Professional development through coaching and training.
Supportive work environment with a focus on compliance and ethics.
Travel opportunities to various practice locations.
Full Job Description
Overview
SCOPE: Directly accountable to lead continuous improvement projects, typically in multiple full-time clinics with more than six physicians, or multiple lines of oncology business (medical and radiation), for sites grounded in PQE principles to achieve quality and process efficiency in the Oncology Healthcare industry. Provides process improvement leadership and has an understanding of disciplined process improvement methodology, project management and change management. Acts as a super user to coach the utilization of iKnowMed to enhance throughput and overall staff productivity. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Manage and oversee improvement teams across multiple sites within Practice to drive PQE projects that deliver significant patient throughput, enhance capacity, utilization and staff efficiency.
-Provide super user support for iKnowMed applications.
-Identify & propagate standardized processes across sites within Practice.
-Act as a change agent/coach to instill and sustain PQE changes.
-Cross train iKnowMed system user with process execution.
-Facilitate the Practice QA/Steering Committee activities.
-Implement process improvement recommendations in the practice to secure positive results; monitor performance and improvements in key metrics.
Qualifications
MINIMUM QUALIFICATIONS: Bachelors degree and a minimum seven years experience in healthcare operations, Oncology preferred, or project management. Six Sigma or equivalent certification preferred
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, staff and external auditors and clients. Work will require travel by air or automobile, approximately 50% of workweek, on average.
