Operation Manager

Qualifications

• 3-7 years' experience in warehouse/operations management within electronics or ITAD environments.
• Bachelor's degree in Supply Chain, Logistics, Business or equivalent experience.
• Strong understanding of the lifecycle of electronic devices (laptops, desktops, telecom equipment).
• Experience in managing multi-function operations (receiving, grading, testing, inventory).
• Familiarity with ERP/WMS systems and advanced Excel skills (pivot tables, VLOOKUP).
• Knowledge of data security and compliance requirements (R2, data wiping standards preferred).
• Proven team leadership experience with 20-50+ employees; bilingual in English and Chinese preferred.

Responsibilities

• Manage end-to-end warehouse operations, including sorting, testing, and shipping.
• Drive daily operational planning to meet volume and turnaround time requirements.
• Monitor and enhance productivity, recovery rate, and shipment accuracy metrics.
• Lead and develop supervisors and team leads while managing staffing and training.
• Ensure adherence to safety and environmental regulations as well as ITAD certifications.
• Oversee inventory control processes including cycle counts and discrepancy management.
• Coordinate operational output with procurement, sales, and finance teams for alignment with business goals.

Benefits

• Opportunities for career growth in a fast-paced environment.
• Comprehensive training programs to enhance skills.
• Access to advanced operational tools and technology.
• Supportive work culture focused on team success.
• Engagement in continuous improvement initiatives and best practices.