3+ years of direct experience in systems engineering or related field
High school diploma or equivalent required; BA/BS in IS or Business preferred
Strong knowledge of systems software, hardware, and networks
Proficient in system management processes and tools
Excellent technical troubleshooting abilities
Strong interpersonal and customer service skills
Experience with T-SQL for reporting and dashboards
Responsibilities
Implement and configure OnBase applications to meet user needs
Develop enterprise architecture for application delivery
Participate in application upgrades and issue resolution
Diagnose software failures and related technology issues
Collaborate with vendors on system support and escalations
Manage change control for application enhancements
Create reports and dashboards for application activities
Document business and system processes for complex projects
Benefits
Comprehensive health insurance options
Retirement savings plan with employer match
Paid time off and holidays
Professional development opportunities
Supportive work environment focused on innovation
Full Job Description
Location:
Medical Office Building-Fort Worth (750 8th Ave)
Department:
Business Solutions
Shift: First Shift (United States of America)
Standard Weekly Hours:
40
Summary:
The Onbase Systems Engineer is responsible for developing, integrating, testing, maintaining, installing, and/or deploying of OnBase related components and related information system applications. In addition, they are responsible for the establishment, development, and promotion of standard architecture, as well as hardware and software components. The Onbase Systems Engineer provides consulting services regarding how to integrate information technologies into clinical and business processes and the effective application of industry and organizational technology standards.
Expected activities include but are not limited to:
implementation and configuration of OnBase and related applications to meet user requirements
development of enterprise architecture to support and deliver applications to users
participation in application upgrades
participation in the resolution of problems and issues associated with installed applications and related information technologies
diagnosis of failures encountered in application software and related technologies
confer with vendors to address system support issues and escalations
change control process for all application implementations/enhancements prior to release to customers,
maintains an awareness of vendor and industry developments/plans in area(s) of responsibility
develop reports and dashboards for activities occurring within supported applications
participate in complex projects by developing and documenting business processes, system processes and tasks associated with completing projects
Onbase Systems Engineer Qualifications:
Position requires at least 3 years of direct experience and a high school diploma or equivalent
A BA/BS degree in IS or Business is preferred
May have an equivalent combination of education and/or experience in lieu of education and/or experience stated above
Solid knowledge of systems software / hardware, networks and Windows operating systems
Solid knowledge of processes and tools utilized for system management, problem reporting, change management and support tools
Solid technical troubleshooting skills
Solid interpersonal and customer service skills
T-SQL Experience in reporting and dashboards
Licensure, Registration, and/or Certification
OnBase Certified System Administrator (OCSA) - Required
