Experience administering Microsoft 365 in a production environment
Working knowledge of Entra ID, Intune, Hybrid Exchange, Exchange Online, and Microsoft security tools
Experience with Active Directory and Hybrid Exchange environments
Strong troubleshooting and incident resolution skills
Ability to follow established architecture and security standards
Candidates must be authorized to work in the US without sponsorship.
Responsibilities
Administer Microsoft Entra ID users, groups, roles, and licensing
Implement and maintain Conditional Access policies and security controls
Administer Windows and mobile devices through Microsoft Intune
Monitor audit logs and respond to identity-related issues
Support administration of Microsoft Defender for Endpoint and Office 365
Administer Exchange Online mailboxes and monitor mail flow
Serve as a Tier-2/Tier-3 escalation resource for Microsoft 365 issues
Benefits
Paid training and development
Career growth opportunities
Medical Coverage
Dental Coverage
Vision Coverage
Paid Vacation and Holidays
401(k) with company match
Full Job Description
Systems Engineer is responsible for the administration, configuration, and operational support of the organization's Microsoft 365 environment. This role focuses on identity management, endpoint administration, security controls, and messaging services, working within established standards and architectures while contributing to continuous improvement, cloud migration efforts, and Tier-3 escalation support.
This position is full time and will be onsite at our Headquarters in Irving, Texas.
BENEFITS:
Paid training and development
Career growth opportunities
Medical Coverage
Dental Coverage
Vision Coverage
Paid Vacation and Holidays
401(k) with company match
RESPONSIBILITIES:
Identity & Access Management (Entra ID)
Administer Microsoft Entra ID users, groups, roles, and licensing
Implement and maintain Conditional Access policies, MFA, and identity security controls
Lead and support Active Directory to Entra ID and hybrid identity migrations
Monitor audit logs and sign-in activity and respond to identity-related issues
Endpoint & Device Management (Intune)
Administer Windows, and mobile devices through Microsoft Intune
Maintain device compliance policies, configuration profiles, and update rings
Support device enrollment processes including Autopilot and MDM/MAM
Troubleshoot endpoint compliance, configuration, and access issues
Security & Compliance
Support administration of Microsoft Defender for Endpoint and Defender for Office 365
Implement security recommendations to improve Microsoft Secure Score
Assist with configuration of DLP, retention, and sensitivity labeling policies
Verify backup processes and support recovery testing activities
Messaging & Collaboration (Exchange Online)
Administer Exchange Online mailboxes, permissions, and delegation -
Assist with the decommissioning of Hybrid Exchange components and support the transition to a fully cloud-managed Exchange Online environment.
Monitor mail flow, spam and phishing protections, and perform message tracing
Support compliance features such as mailbox auditing and eDiscovery
Resolve escalated messaging issues and document resolutions
Operations & Escalations
Serve as a Tier-2/Tier-3 escalation resource for Microsoft 365 issues
Perform root cause analysis and recommend corrective actions
Maintain operational documentation and standard procedures
Collaborate with senior engineers and security teams on improvements and projects
QUALIFICATIONS:
Required:
Experience administering Microsoft 365 in a production environment
Working knowledge of Entra ID, Intune, Hybrid Exchange, Exchange Online, and Microsoft security tools
Experience with Active Directory and Hybrid Exchange environments
Strong troubleshooting and incident resolution skills
Ability to follow established architecture and security standards
Candidates will not be considered if not already authorized to work in the US. It is not the company's practice to sponsor applicants for work visas.
Preferred:
Microsoft certifications such as SC-300, MD-102, or MS-102
Basic scripting or automation experience (PowerShell)
Exposure to security frameworks or compliance requirements
Experience supporting cloud migration or modernization projects (on-prem to cloud)
*All potential employees must pass pre-employment testing including a background check and drug screen
