Bachelor's degree in Engineering, Computer Science, or related field.
3+ years in a pre-sales engineering role, preferably in optical networking.
Deep technical expertise in optical networking hardware, software, and management.
Excellent communication and presentation skills for diverse audiences.
Proven success in customer engagements and solution presentations.
Ability to manage multiple projects in a fast-paced environment.
Strong analytical and problem-solving skills.
Responsibilities
Act as a technical expert, engaging with customers and presenting tailored solutions.
Identify customer needs and communicate them to internal teams for collaboration.
Provide network design support to ensure customer growth and satisfaction.
Develop comprehensive quotations for optical solutions, including hardware and software.
Assist customers in scoping network upgrades and software refreshes.
Recommend best practices for network architecture and deployment strategies.
Offer pre-sales and post-sales engineering support for a positive customer experience.
Benefits
Corporate Retirement Savings Plan
Health and dental benefits
Short-term and long-term disability
Life insurance and AD&D - Company paid 2x base pay
Optional life and AD&D insurance for family members
Paid time off for holidays and vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
Full Job Description
Job Description
As part of our North American Mission Critical & Enterprise team, you'll play a vital role in pre-sales activities, engaging customers, and offering technical expertise. Your contributions will be key to driving sales and ensuring customer satisfaction. This role offers a unique opportunity to collaborate closely with internal teams and customers, providing valuable network design support and recommendations.
Responsibilities
Act as a technical expert, engaging with customers and presenting tailored solutions.
Identify customer needs and effectively communicate them to internal teams for seamless collaboration.
Provide network design support, ensuring customer growth and satisfaction over time.
Develop comprehensive quotations for optical solutions, covering hardware, software, and maintenance aspects.
Assist customers in scoping network upgrades and software refreshes, ensuring their systems remain up-to-date.
Recommend best practices and guide customers on optimal network architecture and deployment strategies.
Offer pre-sales and post-sales engineering support, ensuring a smooth and positive customer experience.
Occasionally travel to meet customers and collaborate with account leaders for strategic discussions.
Stay updated with industry trends to provide cutting-edge solutions and maintain a competitive edge.
Foster strong relationships with customers and internal teams, promoting a collaborative and supportive work environment.
Qualifications
Bachelor's degree in Engineering, Computer Science, or a related field, with a strong technical background.
3+ years of experience in a pre-sales engineering role, ideally in the optical networking industry, to bring valuable insights.
Deep technical expertise in optical networking, including hardware, software, and network management, for effective solution design.
Excellent communication and presentation skills to simplify complex technical concepts for diverse audiences.
Proven track record in successful customer engagements and solution presentations, demonstrating a results-driven approach.
Ability to work independently, manage multiple projects, and adapt to changing priorities in a fast-paced environment.
Strong analytical skills and a problem-solving mindset to tackle complex technical challenges effectively.
Willingness to travel occasionally for customer meetings and internal collaborations, fostering strong relationships.
Familiarity with industry standards and regulations related to optical networking, ensuring compliance and best practices.
A customer-centric mindset and a passion for delivering exceptional customer experiences, driving long-term success.
About the Team
Some of our benefits in US:
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D - Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
About Nokia
Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company. The company was founded in 1865 and has since grown to become one of the largest telecommunications equipment manufacturers in the world. Nokia's products include mobile phones, smartphones, and network equipment, among others. The company is committed to innovation and has a strong focus on research and development. Nokia is also committed to sustainability and has set ambitious targets for reducing its environmental impact. The company operates in over 100 countries and has a strong presence in Europe, Asia, and North America.
