Company:Oliver Wyman
Description:Job descriptionOliver Wyman's Health Practice is seeking a Manager/Senior Manager, Business Analyst to support complex technology, data, and business initiatives across the health insurance and healthcare sectors.
The Manager/Senior Manager, Business Analyst will partner with Product Owners, actuaries, consultants, technology teams, and clients to translate business needs into practical solutions. This role will lead initiatives from discovery through implementation, manage requirements and backlogs, support Agile delivery, and ensure solutions deliver measurable value.
The ideal candidate has strong business analysis and project delivery experience, excellent communication skills, and knowledge of health insurance, healthcare, actuarial consulting, or related financial services.
Responsibilities- Partner with Product Owners, consultants, clients, and technology teams to define objectives, roadmaps, and delivery priorities.
- Lead requirements gathering, stakeholder interviews, workshops, process analysis, and solution design.
- Develop business requirements, process flows, user stories, functional requirements, and acceptance criteria.
- Translate complex business, actuarial, operational, and regulatory needs into clear direction for delivery teams.
- Manage and refine product backlogs, ensuring features and user stories align with business priorities.
- Facilitate Agile ceremonies, including planning, backlog refinement, showcases, and retrospectives.
- Support initiatives involving health insurance, healthcare analytics, pricing, product development, reserving, risk management, regulatory matters, and strategic planning.
- Collaborate with System Analysts, developers, actuaries, data scientists, and quality assurance teams.
- Support user acceptance testing, business validation, implementation readiness, and stakeholder sign-off.
- Track scope, risks, issues, dependencies, and decisions across multiple workstreams.
- Present recommendations, options, and trade-offs to senior stakeholders.
- Mentor junior Business Analysts and contribute to continuous improvement of delivery practices.
- Build strong relationships with clients, colleagues, and industry stakeholders.
Qualifications- Bachelor's or master's degree in Business, Actuarial Science, Mathematics, Statistics, Finance, Information Systems, or a related field.
- 7+ years of experience in business analysis, product delivery, consulting, healthcare, health insurance, actuarial services, or a related field.
- Experience leading business analysis activities from discovery through implementation.
- Experience working in an Agile environment, including Scrum or Kanban.
- Strong knowledge of requirements gathering, process modeling, user stories, acceptance criteria, backlog management, and user acceptance testing.
- Experience working with Product Owners, technology teams, business stakeholders, and senior leaders.
- Knowledge of health insurance, healthcare, employee benefits, actuarial consulting, or the broader insurance industry preferred.
- Strong analytical, critical-thinking, problem-solving, project management, and organizational skills.
- Excellent written, verbal, facilitation, presentation, and stakeholder management skills.
- Ability to work independently, manage competing priorities, and make sound decisions with limited direction.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with Visio, Access, Jira, or Azure DevOps preferred.
- Experience with SQL, R, SAS, VBA, Python, or another programming language is a plus.
The applicable base salary range for this role is $140,000- $200,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
The Actuarial Practice of Oliver Wyman, a Marsh business, advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
