Establish and standardize executive reporting packages for senior leadership
Monitor U.S. ocean and intermodal market trends for risk assessments
Benefits
Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off for special occasions
Years of Service Awards
Education Assistant Program (Based on Eligibility)
Full Job Description
Location: 18620 Harmon Ave, Carson, CA 90746
Responsibilities
Build, maintain, and strengthen strategic operational relationships with ocean carriers, marine terminals, rail operators, and chassis providers across the U.S.
Lead discussions on vendor service agreements, contract compliance (Terms & Conditions), and operational escalations to resolve bottlenecks
Oversee end-to-end cargo claims management for key strategic accounts (e.g., Electronics, Chemicals) and lead recovery negotiations with liable parties to maximize recovery rates
Manage carrier dispute resolution regarding billing discrepancies, demurrage/detention charges, and improper tariff applications to prevent leakage of company funds
Establish, manage, and standardize periodic (weekly, monthly, annual) executive reporting packages and presentation materials for senior leadership
Monitor and analyze U.S. ocean and intermodal market trends to provide timely risk assessments, market intelligence, and operational updates to internal stakeholders
Qualifications
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related filed preferred
A minimum of 7 years experience in Logistics, 3PL or Maritime industry in-depth knowledge
Proven track record in carrier vendor management, cargo claims resolution, and contract compliance
Proficient in Microsoft Office and Logistics Management Software
Strong analytical skills with a proven ability to interpret extensive data
Advanced negotiation and problem-solving skills with extensive experience handling carrier/vendor escalations
Strong business acumen with an understanding of how operational support directly impacts company profitability (bottom-line protection)
Fluency in English and Korean required
The base salary range for this role is between $80,000 - $95,000/ Salary, depend on your experiences, qualifications, and skills.
Benefits (Full-Time ONLY)
Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
Years of Service Awards
Education Assistant Program (Based on Eligibility)
