JP Morgan Chase & Co.

Observability Lead Technical Program Manager/ Project Manager

JP Morgan Chase & Co.$120K — $145K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of technical program management experience in a large organization
  • Experience leading large application migrations from inception to successful delivery
  • Strong proficiency with Microsoft tools, particularly Excel and SharePoint
  • Advanced stakeholder management and communication skills
  • Experience with enterprise-authorized AI capabilities in program management
  • Ability to analyze and manipulate large data sets for data-driven decisions
  • Knowledge of observability concepts and tools

Responsibilities

  • Develop and execute comprehensive project plans to ensure timely delivery of technology solutions
  • Partner with engineering and product teams to align requirements and success metrics with business outcomes
  • Utilize enterprise-authorized AI for program planning and risk synthesis
  • Drive cross-functional execution to deliver integrated technology outcomes
  • Identify and mitigate risks, implementing contingency plans proactively
  • Collaborate with teams to define program scope, objectives, and deliverables
  • Use advanced analytics to assess program performance and implement optimizations
  • Champion agile practices and foster continuous improvement culture

Benefits

  • Opportunities for continuous learning and professional development
  • Collaborative and innovative work environment
  • Access to advanced technology tools and resources
  • Support for work-life balance
  • A culture that values analytical reasoning and data-driven decision-making
Full Job Description
JOB DESCRIPTION
As a Lead Technical Program Manager in Enterprise Observability Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. 

The ideal candidate brings 5+ years of technical program management experience, a strong track record of leading large-scale application migrations, solid observability domain knowledge, and the ability to navigate ambiguity and change with strong analytical, data-driven decision-making.

Job responsibilities

  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Partner with engineering and product teams to define requirements, program success metrics/OKRs, and roadmaps aligned to business outcomes
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
  • Drive cross-functional execution across engineering, product, architecture, cybersecurity, and operations to deliver integrated outcomes
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
  • Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Proven experience leading large application migrations, with a demonstrated ability to drive projects and change initiatives from inception to successful delivery in order to achieve outcomes aligned with firm objectives
  • Strong Microsoft tools experience ( Excel and Sharepoint)
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients. Be able to translate Customer requirements into technical specifications to engineers, cloud team. 
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity
  • Proven ability to lead through change, manage dependencies, and control scope in high-pressure, shifting environments
  • Experience in analyzing and manipulating large data sets to adjust level of information detail based on the situation and requirement to enable data-driven decision making
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Good practical knowledge of Observability concepts and tools to be able translate engineering dependencies and challenges into solvable problems
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  • Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

    Preferred qualifications, capabilities, and skills

  • Financial Industry experience

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

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Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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