Current state-issued Nurse Practitioner or Physician Assistant license.
Bilingual English/Mandarin proficiency required.
Influential communication skills for care management conversations.
Strong documentation skills.
Responsibilities
Triage inbound communications and prioritize patient needs for clinical procedures.
Act as a communication link among patients, PCPs, and healthcare professionals.
Oversee post-appointment processes such as diagnostic orders and referrals.
Engage in chart preparation and patient education on care plan adjustments.
Develop a comprehensive plan of care including patient and family participation.
Administer vaccinations and educate participants on their importance.
Assess participants' wellness needs and ensure coordinated care aligns with their preferences.
Benefits
Comprehensive medical, dental, and vision coverage for employees and families.
Life insurance and disability benefits.
Parental and caregiver leave.
Complimentary lunch, snacks, and coffee.
Generous paid time off, including holidays and personal days.
401k retirement plan.
Personal and professional development opportunities, including CME support.
Access to training using AI tools like ChatGPT.
Full Job Description
Responsibilities
Triage inbound communications, including calls, faxes, email and instant messages from teammates, patients and partners and prioritize patient needs, including care coordination and medical treatment by assisting with wound care, IV therapies, and other clinical procedures within scope of practice.
Serve as a communication link among patients, PCPs, and healthcare professionals, assists Clinic Manager, as needed, to provide on-site instruction to Personal Care Assistants/CNAs and Licensed Vocational Nurses (LVNs).
Oversee post-appointment processes, including diagnostic orders (EKGs, POC testing, labs), referrals, and medication orders and management.
Engage in comprehensive chart preparation and provide crucial patient education on care plan adjustments.
Develop a plan of care based on the nursing process, which incorporates the plans of other disciplines and continuing care needs, and includes the patient and family in developing or revising the plan of care.
Vaccinate and educate participants about need for routine vaccinations, if needed.
Educate the participant, family, and caregivers regarding the chronic disease process, self-care techniques, and prevention strategies.
Assess participants' physical and mental wellness, needs, preferences, goals and abilities, ensuring that coordinated care reflects participant wishes and consent.
Performs authorized nursing and case management services in participant home , as needed e.g. wound care, vaccine or medication administration, etc.
Support RN team and home care LVN to complete home care and pre-enrollment level of care assessments as needed.
Qualifications
Current state-issued Nurse Practitioner or Physician Assistant license.
Bilingual English / Mandarin proficiency required.
Influential communication skills; capable of conducting care management conversations with Seen Health participants and their families.
Strong documentation skills.
Location
Los Angeles required. Ability to commute to Alhambra required.
Relocation benefits available.
Salary & Benefits
Salary: $160K - $185K / year
Equity: included as part of team package
Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Parental and Caregiver Leave
Lunch, as well as delicious snacks and coffee to keep you energized
Paid Time Off across holidays, vacation time, personal days, and sick days
401k Plan
Personal and professional development, including CME support and career growth opportunities
Subscriptions and training on using AI tools including ChatGPT
