Nurse Practice Manager - Cardiac Surgery

Job Title
Nurse Practice Manager - Cardiac Surgery

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
Cardiac Surgery-Heart Vascular & Thoracic Institute

Job Code
T31078

Shift
Days

Schedule
7:00am-5:30pm

Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Nurse Practice Manager, you oversee the end-to-end intake and coordination of care for surgical candidates, supporting one to two surgeons and managing all patients referred to their practices for surgical evaluation and treatment. You lead a highly coordinated intake process by gathering essential clinical and functional health information in advance, enabling efficient appointment scheduling, streamlined workflows, and reduced patient wait times. This role ensures that each surgeon's practice operates smoothly while maintaining compliance with regulatory standards and The Joint Commission requirements.

A caregiver in this position works 4-10-hour shifts, 7:00am-5:30pm.

A caregiver who excels in this role will:

• Manages the intake process for surgical candidates by obtaining, in advance, clinical information relative to the patients state of health and level of functioning.
• Ensures departmental compliance with regulatory and The Joint Commission requirements.
• Responsible for coordination and continuity of care working with the PCP's, referring physicians, patients, CCF cardiology staff, staff surgeons and their office staff, other nurse practice managers (NPM), as well as the scheduling officers, preop/TCI/postop nurse clinicians, to assure continuity of care and appropriate concern for individualized presurgical and/or postsurgical needs.
• Reviews all clinic information available for review with surgeon for appropriate presurgical test and appointment scheduling, communicates additional studies to the outpatient scheduling office under the physicians direction.
• Facilitates hospital transfers in collaboration with scheduling officers, access plus and surgeons office.
• Responsible for the management of 1-2 surgeons' practices including the coordination of OR dates based on patient complexity, surgeon schedule and OR availability.
• Provides education to patients and families regarding the treatment/surgical plan that is being offered.
• Places appropriate orders/testing in EPIC under the direction of the surgeon based on treatment plan established for both preop and post op follow up care.
• Prepares and files Appeals for insurance related requests both pre and post-surgical.
• Collaborates with HVTI affiliate hospitals and other CCF HVTI locations for coordination of surgical cases.
• Serves as the liaison between patients and the surgeon.
• Collaborates to ensure that departmental metrics for surgical volume are being achieved.

Minimum qualifications for the ideal future caregiver include:

• Current state licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or the American Red Cross

• Minimum 5 - 7 years experience as a nurse in medical cardiology or cardiac surgery clinical areas

Preferred qualifications for the ideal future caregiver include:

• Cardiac background
• Bachelor's of Science in Nursing (BSN) from an accredited school of Professional Nursing

Physical Requirements:

• Requires the ability to walk to various locations throughout the foundation, normal or corrected vision and hearing to normal range and the ability to work and function in a stressful environment.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.