OverviewThe Nurse Navigator, Structural & Congenital Heart Program, is an advocate, educator, and facilitator of care for the Structural and Congenital Heart patient and their family, throughout the continuum of care, form point of initial consultation, through preoperative preparation, admission, hospital stay, and postoperative evaluation.
Responsibilities
A day in the life of a Nurse Navigator, Structural & Congenital at Hackensack Meridian Health includes:
- Provides competent clinical care to patients during office visits.
- Provides education and educational resources to patients and their families in an effort to provide optimal procedural outcomes.
- Ensures materials, lab reports, diagnostic studies are available for APN/MD review for each patient visit and those applicable for postoperative visits, prior to the patient`s appointment.
- Able to assess data/results available for patients (CT scans, TTE, TEE, PFTs, stress tests, cardiac catheterizations), identifying issues of concern that may impact forward progression in patient`s workup, and notify the APN/MD in a timely manner when applicable.
- Assesses data and records obtained regarding patients and able to identify if a next available appointment is not sufficiently timely. Able to investigate alternative options with the APN/MD and arrange for a more appropriate, urgent schedule as needed.
- Monitors documentation in the medical record to ensure patient outcomes are achieved and maintained based on established standards of care.
- When appropriate, works with investigators and clinical research team members to identify potential patients who may be qualified for a research study/clinical trial.
- Participates in evaluation of the patient`s progress towards surgical clearance and updates the APN/MD as needed.
- Interact with office front end staff, ancillary staff, and monitors the triage of patient phone calls and concerns, ensuring pertinent, urgent, and emergent issues are brought to the attention of the APN/MD.
- Monitors results from implantable hemodynamic monitors (ie CardioMems) and consult APN/MD regarding alterations in medical therapy as it relates to these results. This will be in conjunction with the HUMC Advanced Heart Failure Program.
- Access, and respond when appropriate, to Epic inbox messages (personal Epic inbox, as well as shared inboxes from other key team members when applicable). This includes staff messages and potentially direct messages from patients.
- Facilitates the review of preadmission testing results by the APN/MD in a timely manner prior to surgery.
- Participates in patient calls to review preadmission testing results, provide preoperative education, medication instructions, and accurate documentation of all interactions.
- Maintains and updates pertinent clinical data items in the Structural and Congenital Heart Program shared Google drive, under the direction of the APNs.
- Serves as a mentor and clinical resource to ancillary staff in the outpatient setting.
- Provides exceptional customer service and practices service recovery when needed, to ensure safe, quality patient care.
- Provides postoperative phone calls to discharged patients with 48 hours of discharge from the hospital, in an effort to reduce adverse events, ER evaluations, readmissions, and ensure proper and timely postoperative follow up. Communicates any abnormal findings and concerns to the APN/MD in a timely manner.
- Participates in/attends unit, departmental, hospital meetings, committees, councils, task forces, and multidisciplinary rounds, as needed.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Graduate of a NLN/AACN accredited program in nursing.
- RN with at least 5 years of clinical experience in a relevant clinical specialty.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
- Strong organizational, time management, critical thinking RN skills.
- Ability to work independently and exercise sound judgment in interactions with physicians, APNs, patients, and their families
- Excellent written and verbal communication skills.
Education, Knowledge, Skills and Abilities Preferred:
Licenses and Certifications Required:
- AHA Basic Health Care Life Support HCP Certification.
- NJ State Professional Registered Nurse License.
Licenses and Certifications Preferred:
- Nurse Navigator Certification.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum RateMinimum rate of $113,609.60 Annually
Job Posting DisclosureHMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
