Employment Type:Full time
Shift:Day Shift
Description:The Nurse Manager of Cardiovascular, Medical, Surgical ICU, and PICC IV Therapy at Saint Joseph Health System in Mishawaka is responsible for the 24-hour operation of the designated nursing department(s) and is driven to meet and exceed staff, patient and physician expectations. They are responsible for the staffing and administration of the department and selecting, developing, and maintaining teams of competent staff, while holding them accountable for and recognizing their contributions for desired results. They maintain full responsibility and accountability for all department staff, care delivery, financial, outcome and operational objectives.
***Saint Joseph does have a nurse educator specific to ICU/PCU, this has been a bonus for our unit. What you will do:- Actively demonstrate the organization's mission and core values and conduct oneself at all times in a manner consistent with these values.
- Know and adhere to all laws and regulations pertaining to patient health, safety and medical information.
- Ensure compliance with and demonstrate knowledge of the patient safety plan and hospital policies and procedures. Ensures an environment and culture that continuously seeks to minimize hazards and harm that may result from the processes of care and provision of service. Promotes a safe environment at all times;
- Demonstrate understanding of the background of and implications for the business of the various regulatory/legal/ canonical requirements. Builds mission and strategic initiatives into business activities
- Insists on high levels of customer service for employees by ensuring appropriate training for them to succeed. Constantly monitors customer service levels and patient satisfaction data. Acts quickly to address patient/customer concerns thereby ensuring that customer service scores meet organizational goals in all areas. Identifies and implements ways to structure services to meet/exceed customer expectations that deliver more than the customer expects.
- Demonstrates knowledge and skills necessary to implement and supervise care appropriate to the age of the patient.
- Delegates, supervises, and evaluates care given by all care team members.
- Provides oversight to the coordination of operations and delivery of patient care in designated areas
- Builds trust and collaboration with physicians. Establishes rapport with physicians. Has plan for insuring physician satisfaction, has communicated that plan to all employees and can demonstrate physician satisfaction within service and/or clinical care.
- Staffing patterns are clinically and fiscally appropriate for proper utilization of personnel in relation to patient care provided. Meets established productivity goals.
- Develops and obtains approval of budget and maintains budgets with minimal variances.
- Provides, coordinates and ensures mandatory skills validation, staff meetings, and continuing education as designated by department standards.
- Ensures competent people are hired, oriented, developed, and retained.
- Acts in accordance with standards for moral judgment that are consistent with the organization's mission statement and core values. Creates an atmosphere that respects the rights and dignity of all people, thereby creating an environment comfortable for all regardless of race, gender, religion and culture. Acts in accordance with the Organizational Integrity Program, Standards of Conduct, and related reporting and training requirements. Seeks to understand the individual and avoids stereotyping. Directly confronts racist, sexist or other inappropriate behavior. Deals fairly and consistently with employees. Follows organization's policies for personnel actions.
- Continuously develops others by talking openly and directly about their performance, providing necessary feedback, guidance and direction, and developmental opportunities. Selects, develops and mentors team members. Completes employee performance appraisals accurately by established deadlines, following organization's evaluation system. Has individualized developmental plan for each direct report.
Job Requirements:- Graduate of an approved school of nursing. Knowledge of healthcare and nursing management practices that are normally acquired through completion of a Bachelor's of Nursing degree. Master's Degree preferred.
- RN Indiana license.
- 3 or more years of experience in a critical care setting. Prefer previous manager or supervisor experience in an ICU setting,
- Demonstrated leadership and management abilities.
The following leadership qualities are desired: Accountability, change management, coaching, drive for improvement, integrity/valuing diversity, integration of mission and core values, patient focus, physician relations, and teamwork;
Other Job Requirements: Provides direct patient care support as appropriate and other duties as assigned. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.
What we offer:- Tuition reimbursement for all full and part-time colleagues effective first day of employment
- 100% paid tuition for ASN to BSN program (paid directly to learning partner)
- Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
- Retirement savings account with employer match
- Generous paid time off program + 7 paid holidays
- Colleague well-being resources
- No mandatory overtime
- Employee referral incentive program
- State of the art equipment, unlimited CEU's and supportive team approach
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
