The Nurse Manager is responsible for the daily operations and clinical oversight of the Hematology Department, ensuring effective nursing services 24 hours a day, 7 days a week, in collaboration with the Director of Nursing. The Nurse Manager leads and oversees two units with approximately 50 staff members, including Registered Nurses, PCAs, and UAs, to support high-quality, safe, patient-centered care. The role is accountable for staffing and resources, performance management, quality and patient safety metrics, regulatory and organizational compliance, budgeting, and staff development. This role collaborates with peers, supervisors, physicians, advanced practice providers, direct reports, and interdisciplinary team members across the organization to achieve excellent patient outcomes, operational effectiveness, staff engagement, professional growth, and a workplace of choice.
As a successful candidate, you will: - Lead and supervise nurses and healthcare professionals across two floors, including a 17-bed unit and an 8-bed unit serving patients with complex hematologic conditions.
- Ensure adequate staffing levels, manage scheduling, and support nursing staff in the delivery of care.
- Promote a positive work environment that encourages collaboration, professional growth, and staff engagement.
- Conduct performance evaluations, provide coaching, and ensure staff development and training.
- Ensure the delivery of high-quality, evidence-based nursing care for patients with homological conditions, including leukemia, lymphoma, anemia, and clotting disorders.
- Advocate for patients and families by providing education on treatments, potential side effects, and disease management.
- Ensure compliance with hospital policies and regulations, including patient safety and infection control.
- Oversee daily operations of the Hematology Unit, ensuring efficient patient flow and effective use of resources.
- Participate in budget planning and financial management, ensuring cost-effective care delivery while maintaining quality standards.
- Ensure proper inventory management, ordering of medical supplies, and equipment maintenance.
- Serve as a liaison between nursing staff, physicians, social workers, and other multidisciplinary team members to ensure comprehensive patient care.
- Facilitate regular team meetings to discuss patient care issues, staff concerns, and department goals.
- Maintain clear and effective communication with patients, families, and other departments.
- Implement evidence-based practices, guidelines, and protocols to enhance patient outcomes.
- Ensure compliance with regulatory bodies, including The Joint Commission and other accrediting organizations.
- Support staff in maintaining certifications and continuing education to promote professional development.
- Development and implement educational programs for nursing staff on hematology-specific care, new treatments, and procedures .
Your qualifications should include: - Bachelor's degree or master's degree in nursing is required.
- 3 years of experience in an area of expertise relevant to the department with demonstrated progressive leadership growth. (outpatient infusion or inpatient oncology/hematology unit)
- Current California Registered Nurse license
- Current BLS from the American Heart Association
- Current ACLS from the American Heart Association
- Relevant experience with oncology, chemotherapy administration background
- ONS Chemotherapy Immunotherapy certification or obtained within 6 months of hire.
- National Certification (must be obtained within 12 months of hire or transfer) OCN or BMTCN preferred.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. To learn more about our Comprehensive Benefits, please CLICK HERE Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.
- Apply only through our official website or trusted partner platforms.
- City of Hope will never request payment or fees at any stage of the hiring process.
- We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
- All communications will come from official @coh.org email addresses.
- Interviews are conducted only through approved, professional channels.
- Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
- If you receive any suspicious communication, please report it to careers@coh.org .
