Bachelor's Degree in Nursing (BSN) from an accredited institution
Registered Nurse (RN) licensure in Florida or Multi-State Enhanced Nursing License Compact (eNLC)
Current certification in Basic Life Support (BLS) from the American Heart Association
3-5 years of RN experience
Preferred 2 years of pediatric nursing experience, including charge nursing experience
Preferred certification in related field after two years of experience
Effective verbal and written communication skills
Responsibilities
Act as supplemental Operations Administrator when needed to supervise shift operations
Coordinate with multidisciplinary teams and customers to enhance performance and quality outcomes
Identify and implement LEAN projects to improve process efficiency
Manage budgets, monitor variances, and oversee staffing from hiring to separation
Supervise daily operations and respond effectively to unplanned circumstances
Perform administrative duties including data collection and reporting
Lead customer service initiatives and training to ensure service excellence
Benefits
Opportunities for career development and training programs
Supportive work environment focused on employee engagement and retention
Access to multidisciplinary, collaborative work relationships
Utilization of LEAN principles for process improvement
Active involvement in quality patient care and performance outcomes
Full Job Description
Description
Job Summary
Responsible for the management of quality patient and staff including internal and external customers within their designated scope of responsible (unit, department, or services).
Job Specific Duties
Acts as supplemental Operations Administrator when needed to supervise shift to shift operations.
Coordinates and collaborates with stakeholders such as multidisciplinary teams and internal/external customers to create collaborative work relationships that drive performance and quality outcomes in a timely and effective manner.
Identifies LEAN projects and selects tools to review and evaluate current process states.
Manage budget(s) effectively and is made aware of any variances of greater than 5% by Director. Directly manages personnel resources from hiring to employment separation while supervising staff through orientation, training, and annual performance reviews within established guidelines within scope of responsibility. Monitors and impacts cost containment while enhancing revenue streams to meet the fiscal goals according to hospital policies and procedures. Maintains a comprehensive staffing plan/model that is aligned with budget and key quality indicators.
Oversees and supervises day to day operations, reacting effectively to unplanned circumstances, demands and challenges of respective areas of responsibility, assuring quality services, and patient directed care. Coordinates and collaborates with stakeholders such as multidisciplinary teams, internal and external customers to create collaborative work relationships. Performs personnel procedures including payroll (time & attendance) and progressive disciplinary action in a timely and accurate manner. Develops educational programs and trains staff in related skills, values, and career development to ensure employee engagement and retention goals are achieved.
Performs administrative duties such as collecting, analyzing, and reporting data pertinent to each department.
Performs administrative duties such as collecting, analyzing, and reporting data pertinent to each department. Identifies, promotes, and facilitates educational programs and trains staff in related skills, values, and career development to ensure the employee engagement and retention goals are achieved. Participates in life wings as a method of process improvement. Oversees and supervises day to day service operations, reacting effectively to unplanned circumstances, demands and challenges of respective areas of responsibility, assuring quality services and patient directed care.
Coordinates the unit's customer service indicators including the preparation, analysis, and submission of required reports. Complete daily patient rounds and staff rounds to provided updates on needed improvements and successes. Updates and communicates outcomes and information to staff during meetings or huddles. Establishes standards, provides training, and enforces compliance of departmental hospital customer service program. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff.
Qualifications
Minimum Job Requirements
Bachelor's Degree BSN degree from an accredited school of nursing
Registered Nurse RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
American Heart Association BLS
3-5 years RN experience
Knowledge, Skills, and Abilities
2 years of pediatric nursing including charge nursing experience preferred.
Career Development: certification after two years preferred.
Ability to problem solve department issues and maintain clinical practices.
Ability to communicate verbally and in writing
Able to maintain confidentiality of sensitive information.
Competent in nursing skills required for designated scope of responsibility.
About Nicklaus Children's Health System
Nicklaus Children's Health System is a non-profit organization that provides pediatric care and services to children in South Florida. The organization was founded in 1950 and has since grown to become one of the largest pediatric healthcare systems in the region. Nicklaus Children's Health System is dedicated to providing high-quality, family-centered care to children of all ages, from newborns to young adults. The organization offers a wide range of services, including emergency care, surgery, rehabilitation, and more. Nicklaus Children's Health System is committed to advancing pediatric medicine through research and education, and is affiliated with several leading medical schools and research institutions.
