Apple

NPI Program Manager, Worldwide Operations BPR

Apple$120K — $160K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years as a program manager or team lead in global organizations.
  • BA/BS in Business, Supply Chain Management, or Computer Science/Technology.
  • Excellent project management skills in a matrix organization.
  • Proven expertise in Operations Order to Cash process and systems.
  • Experience with SAP ECC 6/S4 Hana.

Responsibilities

  • Manage roadmaps and drive enhancements for NPI tools and products.
  • Oversee NPI event management including scheduling and stakeholder engagement.
  • Conduct post-NPI activities such as debriefing and operational evaluations.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • Discounted products and free services.
  • Tuition reimbursement for career advancement education.
  • Stock options and employee stock purchase plan participation.
Full Job Description
Description

Apple Operations and Supply Chain delivers to customer promise with revolutionary precision, accuracy and at an immense scale. At the heart of that revolution precision, accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems perform to the required efficiency, reliability, velocity and scale during Peak Events(New Product Introduction, Promotions), to ultimately enable Ops Business teams seamlessly execute The NPI Program Manager drives process and system strategies to launch products on time, with high quality and maximum customer availability for Apple's B2B Channel. NPIs are pivotal to the dynamic development and launch of Apple's products. A successful NPI Program Manager is dynamic, driven, organized and detail oriented, excels in project management, communicates with ease at all levels, thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.

Minimum Qualifications

10+ years minimum of professional experience as a program manager, or team lead in global organizations.

BA/BS Degree in Business, Supply Chain Management, or Computer Science, or Technology

Excellent project management skills, experience working in a matrix organization

Proven Expertise in Operations Order to Cash process and systems

Proven Experience with SAP ECC 6/S4 Hana

Strong understanding and hands-on experience working in a support organization

Experience in Order to Cash flow

Proven Experience in working in both cross functional and global contexts

Excellent verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels

Executive Presence - proven ability to effectively and succinctly present complex topics, initiatives, post-mortem, proposals to a diverse leadership audience

Strong problem-solving techniques for issue resolution

Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.

Excellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues

Preferred Qualifications

Experience developing SLA's for Systems/Application performance.

Proven Experience with Business Intelligence, AI/ML technologies.

Customer Focused: Passionate about the customer experience.

Understanding of the B2B operations fulfillment process.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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