Position Summary
The Sales Specialist forSpecialtyChemicals is asegment expertresponsible for accelerating Yokogawas growth in theSpecialtyChemicals market, with strong emphasis onbatch and semi-batch processes.
This role blendstechnical domain expertise, business development, and customer engagement. The Specialist supports the regional sales organization, develops key customer relationships, leads opportunity identification, and helps craft high-value solutions spanningDCS, SIS, batch/MES, instrumentation, digital solutions, and lifecycle services.
Key Responsibilities
1. Segment Expertise & Thought Leadership
- Serve as Yokogawasindustry expertforSpecialtyChemicals, including batch applications, polymerization, resins, coatings, adhesives, finechemicals, and intermediates.
- Provide best practices, domain insights, and guidance onISA-88, batch recipe management, quality consistency, flexibility, and operational excellence.
- Build a personal network within the segment and represent Yokogawa atindustry conferences, workshops, and technical forums.
2. Business Development & Opportunity Creation
- Identify customer pain points, challenges, and mid- to long-term needs; translate them into Yokogawa solutions.
- Support sales teams in uncovering and qualifying new projects (greenfield, brownfield, expansions, MRO).
- Conduct discovery sessions and strategic conversations with operations, engineering, process control, maintenance, IT/OT, and leadership.
- Develop and implementrelationship management plansfor complex and strategic accountsincluding influencers, technical stakeholders, and corporate decision makers.
3. Customer Engagement & Relationship Leadership
- Build and maintain strong customer relationships based on trust, delivery, and operational value.
- Ensure a two-way flow of information between customers and Yokogawa; drive timely resolution of customer needs and issues.
- Solicit customer feedback and action it internally to improve service levels, solution fit, and long-term satisfaction.
4. Solution Shaping & Cross-Functional Collaboration
- Lead cross-functional teamsincluding Solutions Consulting, Engineering, Product, Service, and Marketingto design tailoredproduct-and-service packagesaligned with customer requirements.
- Influence internal stakeholders to align proposals with customer needs while maintaining margin and strategic focus.
- Introduce internal subject matter experts where needed and coordinate value demonstrations, workshops, and technical assessments.
5. Sales Process & CRM Excellence
- Support opportunity strategy, solution framing, and commercial positioning for major pursuits.
- Maintain pipeline accuracy and account intelligence withinSalesforce (or applicable CRM).
- Provide insight to global and regional teams on market trends, competitive activity, and system/process improvements.
6. Segment Marketing & Internal Enablement
- Work with Business Marketing and Market Intelligence to develop segment campaigns, case studies, and value propositions.
- Provide input to global Materials teams on segment priorities, competitive dynamics, digitalization trends, and evolving batch needs.
Qualifications
Required
- Bachelors degree or equivalent experience in aSTEM discipline(ChemicalEngineering preferred).
- 610+ yearsof experience inSpecialtyChemicals, batch processing, process control, or industrial automation.
- Deep understanding ofbatch processes, ISA-88, recipe management, and quality/repeatability challenges.
- Strong business development, customer-facing, or sales support experience within the process industries.
- Demonstrated ability to interpret strategy and translate it into actionable plans and measurable outcomes.
- Ability to lead cross-functional teams and manage complex, multi-stakeholder engagements.
- Willingness to travelfrequently(planned and short-notice) across North America.
Preferred
- Experience withDCS/SIS, MES/batch systems, instrumentation, APC, historians, or digital/analytics solutions.
- Exposure to North Americanchemicalclusters (Gulf Coast, Louisiana, Midwest).
- Strong knowledge of key competitors and EPCs in thespecialtychemicals space.
- Prior experience in a global organization with multi-site customer structures.
Competencies & Attributes
- Customer-centric with strong consultative skills.
- Strategic thinker with the ability to lead long-cycle relationship development.
- High integrity, professionalism, and commitment to Yokogawa values.
- Excellent communication, negotiation, and presentation skills.
- Ability to influence without authority and collaborate across functions and cultures.
- Self-driven, organized, and capable of managing multiple initiatives concurrently.
Applicants for employment for this position must have work authorization that does not now or in the future requiresponsorshipof a visa for employment authorization in the United States and with Yokogawa.
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