Job DescriptionGrassroots Analytics is seeking a mission-driven go-getter who is interested in helping nonprofits reach their full potential using our suite of industry-leading data products.
This role is ideal for someone passionate about progressive causes and who thrives in a fast-paced, client-focused environment.
Responsibilities will include: Client Onboarding & Account Management (40%)- Facilitate onboarding for new clients by coordinating with internal teams and ensuring contracts and invoicing details are accurate and up to date.
- Anticipate client needs and proactively resolve issues to ensure smooth campaign execution.
- Apply knowledge of nonprofit industry trends to recommend services and strategy aligned with client goals and revenue targets.
- Monitor client ROI and maintain engagement through regular follow-ups and performance check-ins.
- Use project management systems to track client status, communications, and deliverables across teams.
Targeting & Engaging Clients (20%)- Lead strategy and prioritization of outreach to prospective nonprofit clients.
- Identify and attend conferences, sponsorship opportunities, and sector events to increase brand visibility.
- Develop and present sales decks and proposals tailored to client needs.
Converting Interest to Sales (20%)- Maintain deep knowledge of Grassroots Analytics services to respond confidently to client questions.
- Clearly communicate the value of data-driven fundraising solutions.
- Manage the sales pipeline from initial outreach through contract execution and handoff to delivery teams.
Cultivating Relationships (20%)- Build and maintain relationships with nonprofit development teams, consultants, and partner firms.
- Serve as a trusted advisor to referral partners by demonstrating the strategic value of GA's services.
- Support ongoing partnership pipelines through consistent engagement and follow-up.
The Grassroots ApproachAt Grassroots Analytics, our work is guided by the following principles:
- Customer service is our core: Clients are always, without exception, treated with the highest level of professionalism and respect.
- We model a high bar for performance: We operate with the best interests of both the organization and every client in mind.
- We strengthen relationships at every level: Our "people first" approach builds trust with team members and clients alike.
- Proactivity drives problem-solving: We look at the big picture to develop solutions, anticipate challenges, and prevent future setbacks.
- Flexibility is essential: We adapt quickly as events change, take advantage of unexpected opportunities, and act decisively when needed.
QualificationsThe ideal candidate for the
Nonprofits Account Manager position will:
- Have at least 1-2 years of experience in nonprofit development, digital fundraising/marketing, or political campaigns
- Demonstrate strong relationship-building skills across client and consultant networks
- Have experience with client management and/or lead generation
- Communicate complex solutions clearly and persuasively
- Be highly organized and comfortable managing multiple accounts simultaneously
- Be proficient with project management tools
- Show commitment to racial, gender, economic, and environmental justice
CompensationCompensation includes a base salary of $65,000 plus performance-based commission with an on-target earnings (OTE) potential of $100,000. This role also includes a competitive benefits package.
This is a full-time, in-office position based in our Chinatown office at
806 7th St NW, Washington, DC 20001.
To ApplyPlease submit your resume and a cover letter detailing your relevant experience and interest in the role.
