Network Engineer - Public Works

Salary: $130,930.80 - $159,279.12 Annually
Location : San Jose
Job Type: Full-Time
Job Number:
DEPART: Public Works
Opening Date: 11/05/2026
Closing Date: 11/19/2026 11:59 PM Pacific

The Department of is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Position Duties
The total salary range for Network Engineer classification is $130,930.80 - $159,279.12.

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The Department of Public Works (DPW) is currently seeking to fill one (1) full-time Microsoft Windows Desktop Support Engineer (Network Engineer) vacancy with the Technology Services Division.

The Network Engineer position is an individual contributor role responsible for day-to-day desktop and user support, patch management, system administration, and maintenance. The environment includes approximately 800 Windows devices, 50 servers, and 500+ iOS mobile devices running across multiple network segments. This position is 100% on-site, Monday-Friday, 8:00 a.m.-5:00 p.m.

Key responsibilities include, but are not limited to the following:

• Resolve escalated (Tier 2/3) desktop, server, and mobile device issues
• Building, imaging, and deploying Windows 11 devices
• Maintain patch and security compliance across the environment
• Manage device lifecycle and replacement-part inventories
• Document procedures and resolutions for the support team

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Minimum Qualifications
Education: A Bachelor's Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field.

Experience: Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users.

Acceptable Substitution: Two (2) years of related experience may be substituted for up to two years of the education requirement.

Required Licensing:

• Possession of a valid California Driver's License.
• Possess an industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, Microsoft Certified, Microsoft 365 Certified, OR an equivalent professional, industry recognized certification acceptable to the City.

Other Qualifications
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks while using collaboration and conflict resolution skills.

Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities.

Initiative- Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Reliability- Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Charmaine Guerrero at
Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.
The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's for detailed information on coverage, cost, and dependent coverage.

For information on the City's Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
01

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect the candidate's own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

• Yes, I acknowledge that I have read and understand the above statement regarding the use of AI in the application and interview process.

02

What is the highest level of education you have completed?

• High School Diploma or the equivalent (GED)
• College (1 to 29 semester units/ 1 to 44 quarter units)
• College (30 to 59 semester units/ 45 to 89 quarter units)
• College (60 to 89 semester units/ 90 to 134 quarter units)
• College (90 to 119 semester units/ 135 to 179 quarter units)
• College (120 or more semester units/ 180 or more quarter units)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree
• Other
• None of the above

03

If you have a bachelor's degree or higher from an accredited college or university in a related field, please state the field of study and the issuing accredited college or university.
04

How many years of experience do you have performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users?

• Less than three (3) years
• 3 years
• 4 years
• 5 years or more

05

An acceptable education substitution for the Network Engineer position is two (2) years of related experience. If you meet the acceptable substitution, please describe your experience in the area/areas listed above.
06

The Network Engineer position requires possession of an industry certification that demonstrates expertise in the relevant information technology field, OR an equivalent professional, industry recognized certification acceptable to the City. Please specify the certifications that you possess (select all that apply):

• Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise
• Cisco Certified Network Professional (CCNP)
• Network Associate (CCNA) certification
• Brocade Professional IP Administrator (BPIPA) certification
• Microsoft Certified: Azure Administrator Associate
• Microsoft 365 Certified: Endpoint Administrator Associate
• An equivalent professional, industry recognized certification acceptable to the city.
• I do not possess any of the required certification(s)

07

If you selected an equivalent professional, industry recognized certification acceptable to the city, please state the equivalent certification that you possess.
08

Please describe your experience in desktop support, data security, systems administration, or server administration. Indicate how many years of experience and your related responsibilities. Responses should be consistent with your work history.
09

Share an experience where you utilized an AI tool (like ChatGPT, Claude, Copilot, or similar) to assist with a task, whether it was in a professional setting, an educational context, or for personal use. What was the purpose of the AI, how did you verify that the information it provided was correct, and were there instances where you decided against using it? For example, to maintain confidentiality or because the task required human insight.If you haven't had the opportunity to use AI tools, please explain how you would evaluate whether an AI tool is suitable for a job task and how you would ensure it's output is reliable.
10

Are you willing to work on-site Monday through Friday?