Department:
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R109646
Minimum Requirements:
Bachelor's degree in a related field and six (6) years of relevant experience or an equivalent combination of education and experience. Grade 9 (Salaried)
Position Description:
This senior-level network engineering position with the University of Louisville provides advanced technical expertise for the design, implementation, operation, administration and management of highly complex university networks and services used by faculty, staff and students. This position independently resolves complex network issues, leads network projects and improvements, and requires broad knowledge and experience with enterprise network equipment, protocols, applications and services used across the university.
Work is performed in both an office setting and in a variety of campus locations including campus buildings, network wiring closets and the campus data center. Some work may be performedremotely, but staff may need to be present on campus for some work activities. Maintenance work may require presence on campus on nights and weekends.
Please include an example of a network project that you have led.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Independently monitor and manage equipment comprising the university27s campus, data center and remote-site networks, including routers, switches, wireless access points, Internet and Internet2 connectivity, and related services such as network security, IP addressing, DNS and DHCP. Be an active participant in the design, implementation, and configuration of those services.
- Support administration of network-related applications and services, including VoIP, cloud connectivity, guest access, wireless onboarding, network monitoring, authentication and security controls.
- Diagnose and resolve outages, connectivity issues and performance problems; provide escalation support for trouble tickets and service requests and coordinate resolution with internal teams, vendors and service providers.
- Capable of leading technical activities for network projects, upgrades and scheduled maintenance windows, including development of implementation plans, risk mitigation, testing, change documentation and post-implementation validation. We are a 24/7 operation and thus some work may occur outside normal business hours.
- Analyze network performance, capacity, availability and security metrics; recommend and implement improvements that increase reliability, resiliency, scalability and user experience.
- Develop and maintain network standards, diagrams, configurations, procedures and operational documentation; contribute to disaster recovery and business continuity planning for network services.
- Maintain current knowledge of networking technologies, security and industry practices through training, self-study, certifications and professional development activities.
PREFERRED QUALIFICATIONS
- Advanced knowledge of enterprise network architecture, routing, security, switching and related network services.
- Demonstrated ability to lead technical work, communicate recommendations and coordinate complex changes across teams.
- Demonstrated ability to prioritize work to meet multiple, competing deadlines.
- Demonstrated problem-solving abilities with keen attention to detail.
- Proven self-starter with the ability to work independently with limited direction and oversight.
- Effective oral, written and interpersonal communication skills.
- Demonstrated ability to use AI to troubleshoot, design, and analyze.
Compensation will be commensurate to candidate experience.
