ESSENTIAL FUNCTIONS
• Participates in development of enterprise-level direction and strategy applicable to the network (on-prem/cloud)
infrastructure; researches and evaluates current and emerging technologies and methodologies and makes
recommendations for technology initiatives to meet network needs.
• Analyzes capacity and forecasts growth requirements while monitoring technology and industry trends and works
closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and
operating strategies.
• Participates in the evaluation of new technologies to determine their functionality, consistent with: Hopper technology
standards; interoperability, reliability, and availability; supportability and expected return on investment; recommends
hardware, software and communication media upgrades and enhancements to meet long-term needs; participates in
lifecycle replacement planning processes.
• Serves multiple clients as an administrator for large, complex, multi-segment, wired and wireless network
infrastructures, including Firewalls, Switches, and Access Points and internet connections; designs, develops, installs,
integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor
products and systems; collaborates on establishment of network standards, including naming conventions and address
protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to
achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications
bottlenecks.
• Provides network engineering recommendations and guidance and manages network upgrades and conversions;
participates in development of network contingency and disaster recovery plans; advises on specifications for network
hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and
recommend network and systems hardware and software; recommends cabling and connectivity standards, uses and
levels.
• Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and
security; develops and maintains network documentation and reference tools.
• Performs troubleshooting on network hardware, software, and connectivity problems; performs escalated issue
resolution.
• Provide technical support and systems administration tasks as escalated by Help Desk and partner teams.
• Configures, implements, maintains, and supports network hardware and software, and network management tools
• Provides detailed project management documentation for all major projects and strategic plans.
• Maintains network environment documentation in enterprise standard formats and locations
EDUCATION
• College degree with focus on network management
• Industry Standard Technical Certifications (Fortinet, Microsoft, Cisco, HPE, Azure, Meraki, Juniper, etc)
• Fortnet certifications preferred
EXPERIENCE
• 5-7+ years of experience in network engineering, IT, or a related field.
• Experience with multiple vendor platforms and technologies including from the following: Fortinet, Cisco/Meraki,
Juniper, or Aruba.
• Real world experience with dynamic routing protocals including BGP and OSPF.
• Azure and Fortinet networking experience preferred
• Clould VoIP experience is a Plus
• FortiManager and FortiAnalyzer experience are a Plus
• Healthcare IT Experience is a Plus
REQUIREMENTS
• Deep technical knowledge of network and infrastructure architectures and technologies
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Willingness to learn and adapt to new technologies and methodologies.
KNOWLEDGE
• Strong knowledge of systems and network engineering principles, methodologies, and tools.
• Familiarity with industry standards, regulations, and best practices.
• Proficient with Network Fundamentals & Infrastructure
• Proficiency in IT Security Fundamentals and Technologies
• Proficient in WAN and Telcom Technologies
• DHCP, DNS, and other common network and related protocols
SKILLS
• OSI Model Layers 1-4 network troubleshooting
• Static, RIP, BGP, OSPF, and PBR configuration and troubleshooting
• Stateful and application layer firewall configuration and troubleshooting
• NGFW and UTM firewall configuration and troubleshooting
• Packet Captures and traffic flow analysis
• Network diagraming and documentation
• Network discovery and analysis
ABILITIES
• Ability to work independently and as part of larger project teams
• Ability to manage multiple tasks and projects simultaneously
• Ability to translate business needs into technical solutions
• Ability to break down and resolve complicated technical challenges
• Ability to work with cross-disciplinary teams
• Ability to work with vendors, ISP's, and outside parties to establish and troubleshoot connectiivty
ENVIRONMENTAL WORKING CONDITIONS
• Standard office environment
• Requires travel, but limited
PHYSICAL/MENTAL DEMANDS
• Requires sitting and standing associated with a normal office environment.
• Manual dexterity using a calculator and computer keyboard.
• Must be able to lift 35 lbs. regularly
ORGANIZATIONAL REQUIREMENTS
• Hopper Mission, Vision and Values must be acknowledged and adhered to
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills,
abilities and working conditions may change as needs evolve.
