Job Status: Position is active, funded, and is contingent upon customer acceptance

Location: Bolling AFB, Washington DC (onsite)

Clearance Required: Must be a U.S. Citizen and possess a current and active TS/SCI clearance granted by the Department of Defense or an Intelligence Community agency. Must be able to pass a Counterintelligence (CI) Polygraph.

We are looking for an experienced and highly motivated Network Administrator Level 2 to join the team. As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to address break fix, configuration update, schedule add moves and changes and technology upgrades and installs for Network routers and switches. You are expected as one of experienced Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. Under this program we technically transform current services by leading edge technology insertions. To accomplish this, we are in charge with developing new designs, the implementation, and operation of the new and or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization, for our (LANs), wide area networks (WAN), unified communication (UC), Video telecommunication and Streaming services.

Responsibilities include, but are not limited to:

• In this role the Network Administrator will be responsible for:
• Conduct approved network changes to include but not limited to VLan, ACL and port assignment.
• Perform IOS upgrades to routers and switches.
• Perform routing and switching equipment technology upgrades to ensure continued operations of the enterprise.
• Draft Standard Operating Procedures (SOP) for network operations.
• Resolve systems failures and accessibility problems within the network to our services.
• Support site survey and engineering designs data calls.
• Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently with some supervision.
• In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Perform Network ticket resolution.
• Support Network ticket closure across Network Operations staff to include:
• Use administrative access to the network to provision new switches, routers, and Cryptographic devices.
• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
• Routing Service Requests to the appropriate organization required for incident resolution.
• Performs root cause analyses.
• Completes problem resolutions associated with incident ticket(s)
• Review and implementation of Security Technical Implementation Guides (STIGs).

Required Qualifications:

• IAT II and CCNA Certifications
• Familiarity with both Cisco and Juniper network devices
• Strong working knowledge of the various routing protocols (BGP, OSPF, VRF, MPLS, 802.1x).
• In-depth knowledge of KG-175 Series TACLANES configuration process, fault isolation, and firmware upgrade procedures.
• Working knowledge of Cisco-ISE

Education/Years of Experience:

• High School Diploma/GED + 7 years of relevant experience
• Associates + 5 years of relevant experience
• Bachelor's Degree + 3 years of relevant experience
• Master's Degree + 1 years of relevant experience

Essential Job Functions:The Americans with Disabilities Act (ADA) requires employers to identify the essential functions of a position to determine whether an individual is qualified. Essential job functions are the fundamental duties of the position that must be performed, with or without reasonable accommodation.The essential functions of this position include:

• Ability to work onsite in a Sensitive Compartmented Information Facility (SCIF) environment, as required
• Ability to collaborate effectively with government customers, technical teams, and cross-functional partners
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to operate standard office equipment and remain in a stationary position for extended periods
• Ability to analyze requirements and contribute to technical solutions in a mission-driven environment
• Ability to follow established processes and contribute to problem-solving efforts
• Ability to manage assigned tasks and deliver quality work under deadlines

Position Type: Full-Time

Shift: Day

Export Control: For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ACS may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

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