NetSuite Project Manager USE (Jacksonville, FL) or Remote ESTWhat You'll Do: - Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.
- Client Interaction: Establish yourself as the main point of contact for clients, managing communication and escalations.
- Strategic Planning: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements.
- Cross-Functional Collaboration: Work with internal teams to manage project deliverables and ensure seamless service.
- Post-Implementation Support: Participate in post-Go-Live activities for key accounts to ensure ongoing success.
What You Bring:- Proven Success: 2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations.
- Technical Skills: Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet. Functional experience with ERP systems, especially NetSuite, is a plus.
- Excellent Communication: Strong written and verbal communication skills, with the ability to deliver impactful presentations.
- Negotiation Skills: Experience managing executive relationships and closing large deals including managed service agreements.
- Willingness to Travel: Ready to travel up to 10-20% to connect with clients and facilitate project delivery.
- A Bachelor's degree in a related field or equivalent work experience.
- Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired.
- Some technical or application functional NetSuite experience is a plus.
- Curiosity and comfort with AI-enabled tools, with the ability to identify new ways to apply them to project management and share best practices with the team.
Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Customer Success Project Manager, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.
