5+ years of sales or account management experience in healthcare or related fields.
Proven understanding of the Canadian Healthcare landscape and Provincial Healthcare systems.
Post-secondary education in Business, Healthcare, Life Sciences, or a related field.
Demonstrated success in achieving sales targets and growing strategic accounts.
Experience with complex sales cycles, contracts, and RFP processes.
Strong relationship management and negotiation skills.
Proficiency with CRM systems and Microsoft Office applications.
Responsibilities
Drive revenue growth and develop strategic relationships across the hospital sector.
Create and execute annual territory plans aligned with company goals.
Identify and secure new business opportunities while expanding existing relationships.
Manage the sales process from prospecting to contract execution.
Build and maintain relationships with hospitals and healthcare stakeholders.
Develop and implement account growth and retention strategies.
Collaborate with internal teams to support account growth and customer retention.
Benefits
Remote work flexibility with up to 30% travel required.
Opportunity to work closely with cross-functional teams.
Engagement with key healthcare stakeholders and decision-makers.
Support for professional development and career growth.
Involvement in strategic initiatives that impact healthcare delivery.
Full Job Description
Description
Position at Dynacare
Job posting: National Sales Manager, Hospital Systems (permanent full-time)
We're looking for a National Sales Manager, Hospital Systems join our Business Development, Client Services & Solutions (BDCSS)team! This role is a full-time position working remotely with up to 30% of travelling required.
The National Sales Manager, Hospital Systems will drive revenue growth and develop strategic relationships across the hospital sector. This role is responsible for business development, account growth, and customer engagement with hospitals, Regional Health Authorities, Shared Service Organizations, and other healthcare stakeholders, with a focus on laboratory and transportation/logistics services.
The successful candidate will work closely with operations, marketing, scientific, and leadership teams to understand customer needs, identify growth opportunities, support service delivery, and achieve business objectives.
Status: Full-time permanent
Hours: Monday to Friday, regular hours (37.5 per week)
Discipline: Sales
Workstyle: Remote with up to 30% travelling required.
Location: Brampton, ON (remote)
Internal deadline date to apply: October 28, 2026, at 5pm EST.
How YOU will make a difference:
Sales Execution
Develop, manage, and be accountable for sales budgets and revenue targets within assigned hospital markets.
Create and execute annual territory plans, including growth initiatives, and budget management that align with company strategic goals.
Identify, pursue, and secure new business opportunities while expanding existing customer relationships.
Manage the sales process from prospecting and proposal development through negotiation, contract execution, and onboarding.
Support / Lead Health System RFP responses
Maintain key customer relationships, develop and implement strategies for expanding the customer base and improving the national market position
Customer & Market Engagement
Build and maintain relationships with hospitals, Regional Health Authorities, Shared Service Organizations (e.g., Mohawk Medbuy), industry associations, and government stakeholders.
Present solutions, negotiate agreements, and manage key customer relationships.
Develop and implement account growth and retention strategies.
Support contract management activities and ensure compliance with contractual obligations.
Prioritize client account coverage ensuring trustful and collaborative partnerships through professional, transparent communication.
Cross-Functional Collaboration
Partner with operations teams to consistently deliver on the brand promise and manage issues
Partner with operations teams to ensure successful implementation and delivery of services.
Collaborate with marketing teams to identify opportunities and support program development and execution.
Work with scientific stakeholders to facilitate responses on complex laboratory, scientific, and clinical inquiries.
Communicate customer feedback, priorities, and emerging needs to internal teams to support continuous improvement and service development.
Champion the development and use of sales tools, reporting, analytics, scorecards, and related processes.
Account Management & Leadership
Lead sales and account management activities within assigned territories.
Provide project management support for customer implementations and strategic initiatives.
Collaborate with internal teams to support account growth and customer retention.
Provide direction, coaching, and leadership to hospital account managers, where applicable.
Support the development and achievement of annual and quarterly revenue markers through strategic objectives
Work with various teams to champion the development of required tools and processes (e.g., RFP, Reporting, Analytics and scorecards)
Support contract management process to ensure 100% compliance
Work closely with operational functions (Customer service, Lab Operations, Program managers and Account Managers) to define service level requirements for relevant operations (e.g. onboarding, customer service inquiry resolution, etc.)
Work with Legal to ensure all activities comply with relevant regulatory Acts, legal demands and ethical standards.
What YOU bring to the role:
Proven understanding of the Canadian Healthcare landscape and Provincial Healthcare systems gained through industry experience
5+ years of sales, business development, or account management experience, within healthcare, laboratory services, diagnostics, medical logistics, or a related field.
Post-secondary education in Business, Healthcare, Life Sciences, or related field.
Demonstrated success in achieving sales targets and growing strategic accounts.
Experience working with hospitals, health systems, provincial health authorities, and healthcare procurement organizations.
Strong relationship management, negotiation, presentation, and strategic planning skills.
Experience with complex sales cycles, contracts, and RFP processes.
Excellent communication, organizational, and project management skills.
Proficiency with CRM systems and Microsoft Office applications.
Technical Skills
Demonstrated capability in developing the vision and purpose for the business
Ability to identify key drivers of a complex business and develop a focused strategy
Ability to apply 12-to-18-month enterprise goals to develop regional quarterly/annual strategies to execute business strategy
Capability to quickly and effectively convert strategy into action and tactics and identify and interpret key business metrics
Ability to identify and assess new business opportunities
Proven ability to identify and optimize business opportunities aligned to mutual wins and positive financial return for the organization
Ability to analyze past practices and apply new or revised strategies to optimize future business results
Demonstrate a high financial acumen with understanding of P&L and the financial implications of one's business decisions
Social Process Skills
Ability to influence cross-functionally, build credibility quickly with internal stakeholders to ensure needs of healthcare provider clients are being met
Ability to influence-up, identify and escalate key issues where appropriate
Ability to adapt quickly to a changing environment
Exceptional verbal and written communication skills
Possess a superior level of negotiation, influencing, and persuasion skills to support the building of stronger customer relationships externally and internally
Encourage others to speak and solicit new ideas from others and differing points of view
Exhibit demonstrated ability to search out and utilize feedback to enhance personal and leadership role
Exhibit courage in a positive fashion and challenges the status quo to support superior business performance.
Exhibit demonstrated ability to search out and utilize feedback to enhance personal and leadership role.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
