National Manager of Project Management Office (PMO)

Position Summary: National Manager of Project Management Office (PMO)

The National Manager of Project Management Office (PMO) will manage and improve all Project Management activities related to the delivery of customer projects. The PMO will build a synergistic relationship with other department managers within the organization to deliver the best customer experience. This position will be responsible for interviewing, hiring, training, motivating, and disciplining Project Management department managers and associates, as well as coaching and mentoring others within the organization. Strengths in operational excellence for ensuring the effective and efficient running of the day-to-day business operations, and profitability of the company by maintaining booked margins post sale. You would also focus on developing plans and processes to ensure the customer experience is optimal both external and internal and our "customer first" core value is always priority. You will drive the implementation of best practices and support processes

Responsibilities will include, but will not be limited to the following:

Please note the essential functions may vary depending on department size, organizational structure and/or geographic location.

• Ensure all projects over 5k have project plans
• Ensure project plans are initiated within the 4 days of receiving the PO
• Ensure Kick off meeting are scheduled within 4 days of receiving the PO
• Ensure the PM sends a kick-off email to the customer within 48hours of receiving a PO
• Manage quote expectations and ensure booked margin is enforced
• Ensure weekly status reports are issued to all jobs over 5k
• Ensure the proper utilization of Q360 (become an expert in Q360)
• Maintain proper staffing levels to ensure customer delivery
• Provide leadership and guidance to all Operational initiatives
• Collaborate with executive management to define policies and implement procedures, performance standards, and best practices
• Evaluate employee performance and provide coaching and support as needed
• Work with finance to manage and maintain the profitability of all projects
• Lead, motivate, and support a large team of Project Managers within a time-sensitive and demanding environment, including many large-scale client projects, and setup and implementation of career development plans for all direct reports and problem resolutions
• Resolve operational issues and project resource support, identify opportunities to improve processes, gain efficiencies, and improve financial performance.
• Prioritize issues and resolve problems based on business impact.
• Forecast AVDG Revenue based on existing projects
• Communicate effectively up and down the organization.
• Additional duties and projects as assigned.

To join our band, you'll need the following experience:

• High school education or equivalent
• Associates degree (2 year) or Bachelor's degree (4 year) in a technical capacity is desirable
• Five years of experience in the engineering and installation of Electronic Security systems, or related field. Has a strong knowledge of engineering fundamentals, relay logic, PLC's and operations. Good subcontracting skills required. An understanding of job financial reports, and the ability control costs in the handling of large projects.
• 5+ years of project management required
• AVIXA CTS certification strongly preferred
• PMI PMP certification strongly preferred
• Strong leadership and team development skills across multiple locations.
• Proven ability to manage project budgets, margins, and profitability.
• Excellent communication, collaboration, and problem-solving skills.
• Strong organizational, planning, and resource management abilities.
• Proficiency in project management systems; Q360 experience preferred

Travel Requirements:

• Occasional travel required dependent on business needs (25-30%)

Why Guitar Center Company? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $150,000 - $180,000/yr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

About AVDG

Founded in 1996, Audio Visual Design Group (AVDG) is a leading design-build firm specializing in next-generation AV design & integration, revolutionizing smart homes, smart enterprises, smart venues for clients across the globe. Our innovative, vibrant, and technical culture allows us to deliver the most sophisticated systems and continuously change the AV landscape demonstrating to clients what technology can do for them. AVDG's world-class team and original smart-system solutions are among the best in the industry.

Since joining the Business Solutions Division of the Guitar Center Company in late 2017, AVDG has leveraged new avenues of growth and opportunities to support our clients and our team better. Guitar Center is bolstering AVDG's high-growth trajectory, rigorously expanding our national footprint.

Why join us?

At AVDG, you will join a peer group of like-minded people passionate about Audio, Video, Lighting, and Control technologies. You will have the freedom to apply your craft to deliver outstanding customer experiences enabled with engineering, collaboration, & technology. You have many opportunities to learn, including access to the newly launched AVDG University. As AVDG is a part of the larger Guitar Center group, you will find opportunities to expand your career and to collaborate beyond smart-system solutions if you choose to.

Lovethis gig and want to apply?

Send your resume and cover letter today along with salary expectations!