National Director, Technical ServicesMississauga, ON The OpportunityReporting to the National Vice President, Technical Services & Sustainability, the National Director, Technical Services is a key leader within BGO's Operational Excellence function, responsible for establishing, executing, influencing, driving adoption and advancing the national technical standards, programs, priorities, and performance measures that enable consistent, safe, efficient, compliant, and high-performing building operations across BGO's Canadian portfolio (Commercial, Retail, Residential, Industrial).
The National Director provides national leadership and oversight of the Regional Technical Services team, maintaining a portfolio-wide view of building operations, compliance, technical risk, asset performance, training, emergency preparedness, building systems, and Operations CAPEX and lifecycle requirements.
The Director translates portfolio needs, business priorities, operational intelligence and performance data into national programs, standards and measurable outcomes. The role establishes clear expectations for Regional Technical Services Managers, provides strategic technical guidance to Property Management and Building Operations, and identifies opportunities for standardization, performance improvement, innovation and value creation.
Technical Services is a core pillar of Operational Excellence, providing the technical governance, standards, expertise and performance oversight required to enable safe, consistent, efficient and high-performing building operations across the portfolio.
This is an
onsite position located in Mississauga, ON. What You Will Do - Set the national Technical Services strategy and align regional priorities with BGO's business and operational objectives.
- Lead and develop regional Technical Services teams, establishing clear accountability, performance expectations, and capability development.
- Own national standards, programs, and KPIs to ensure consistent, compliant, and high-performing building operations across the portfolio.
- Oversee technical risk, compliance, and life safety, including inspections, maintenance, emergency preparedness, and the FOREVERREADY program.
- Drive continuous improvement and operational excellence using audits, data, KPIs, incidents, and stakeholder feedback.
- Build technical capabilities and training across building operations, technology, compliance, maintenance, energy, and decarbonization.
- Provide portfolio-level asset and CAPEX advice, identifying major system risks, lifecycle needs, investment priorities, and required interventions.
- Advance digital transformation and innovation, leveraging operational data, analytics, AI, and smart-building technologies to improve performance and value.
- Advise senior leadership through evidence-based recommendations focused on risk reduction, operational improvement, investment, and ROI.
Other related duties at this location or other BGO locations as required.
Who You Are Key Qualifications - Education: Degree in Engineering, Building Science, Facilities Management, or a related discipline (or equivalent experience).
- Experience: 10+ years of progressive experience in technical services, engineering, or building operations within commercial real estate, including experience leading technical teams and multi-site programs.
- Licences / Certifications Professional designation (P.Eng, PMP, CFM, or similar) considered an asset
- Industry / Functional Knowledge:
- Strong knowledge of multi-residential, office, retail, and industrial building systems.
- Demonstrated experience in technical program development, performance management, capital and lifecycle planning, regulatory compliance, and risk management across a multi-site portfolio.
- Proficiency in Microsoft Office, Yardi, AI and Property Technology and building systems.
Other Skills and Behaviours- Portfolio Leadership: Connect regional performance, asset needs, risks, and data to set national priorities and identify systemic issues.
- Technical & Decision Excellence: Apply sound technical judgment while balancing safety, compliance, reliability, lifecycle, operational impact, and cost.
- Program & Performance Leadership: Establish national standards, programs, KPIs, and performance expectations, driving consistency and continuous improvement.
- People & Capability Leadership: Lead Regional Technical Services Managers, build team capability, and establish consistent training and operating practices.
- Strategic Advisory & Risk Leadership: Clearly communicate technical risks, capital needs, and priorities while maintaining national oversight of significant risks and emergency readiness
- Valid Driver's License and access to a reliable vehicle.
- Police Clearance: A criminal verification check is required for employment
Application Deadline: we will be accepting applicants for this role until November 25, 2026A Note About Recruitment at BGOTo ensure you are applying for a legitimate BGO opportunity and sharing your information securely, we encourage all candidates to verify job openings and submit their applications through our official careers page at
www.bgo.com/careers.
