National Property Claims Lead Broker (often titled as a Senior Property Claims Lead, National Claims Advocate, or Director of Property Claims) is a senior-level insurance professional within a national or global corporate brokerage firm. Unlike an insurance company adjuster who evaluates claims to limit a carrier's payout, this role
acts exclusively as an advocate for the commercial client (the policyholder) to maximize and expedite their recovery following large-scale, complex property damage.
Core Responsibilities- Complex Claims Advocacy: Manages and oversees high-profile, high-dollar commercial property claims (often exceeding $500,000 to millions) resulting from catastrophes, fires, or significant business interruptions.
- Coverage Analysis & Rebuttal: Reviews complex policy language to resolve coverage disputes. Drafts detailed coverage position and rebuttal letters when an insurance carrier issues a reservation of rights or a claim denial.
- Strategic Negotiation: Acts as the primary intermediary between the client's corporate management and the insurance carrier's senior adjusting team to settle extensive property damage disputes.
- Broker Team Support: Serves as an internal technical sounding board for regional brokers and account executives, advising on policy wording solutions for recurring coverage issues during the underwriting phase.
- Relationship Management: Establishes and leverages long-term diplomatic relationships with key insurance carriers and executive adjusters to facilitate smoother resolutions for national accounts.
Key Requirements & Qualifications- Experience: Typically requires 8+ years of commercial property claims experience, ideally with a background handling large losses, inland/ocean marine lines, or working previously as a senior adjuster.
- Education & Licensing: A Bachelor's degree is standard, along with proper public adjuster or broker licensing in relevant jurisdictions.
- Skills: Exceptional command of property estimating systems (e.g., Xactimate), insurance case law, financial acumen (for business interruption losses), and advanced dispute mediation skills.
Pay transparencyThe expected salary range for this position is $250,000- $295,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
What we offer youWe invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
