Role Overview:Talroo is seeking a National Account Manager to manage a portfolio of fully ramped, enterprise-level customer accounts. This role owns
account retention, renewals, and revenue growth, serving as a strategic advisor to senior and C-suite stakeholders.
You will combine deep technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue.
Location: Austin, TX headquarters (fully in-office)
Compensation: Highly competitive! $90k base + commissionAs a National Account Manager at Talroo, you will: - Own a book of ramped, enterprise accounts with full responsibility for retention and net revenue growth
- Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations
- Build and maintain trusted relationships with C-suite and senior customer stakeholders
- Identify and execute upsell and expansion opportunities aligned to customer goals and performance data
- Translate technical platform capabilities, data insights, and campaign performance into clear business value
- Partner cross-functionally with Sales, Product, and Client Success to drive adoption and customer success
- Proactively identify risk signals and develop mitigation plans to protect revenue
- Maintain accurate account activity, forecasting, and documentation in HubSpot CRM
What we are looking for in a highly qualified candidate: - Proven experience managing enterprise-level customer accounts
- Demonstrated success in account retention, renewals, and revenue expansion
- Strong C-suite and executive-level relationship management experience
- Extremely intelligent; Highly technical aptitude with the ability to understand and communicate complex problems, systems, and data quickly
- Consultative mindset with strong upsell and value-based selling skills
- Excellent communication, analytical, and negotiation skills
- Excellent verbal and written communication, presentation, and interpersonal skills
- Must be eligible to work permanently in the United States without employer sponsorship at any time
- Must currently reside in the Austin, TX metro area at time of application
Benefits - Highly competitive salary
- Company-paid gym membership or ClassPass
- Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents
- 401(k) retirement plan with 3% employer contribution
- Paid company holidays
- Responsibly-Managed PTO plan
- 100% Paid Parental Leave
- Daily catered lunch, and fully-stocked snacks and beverages
- Memorable, unique company events
