The National Account Manager is a key member of the sales team and will be responsible for managing Jazwares' Department Store, Mid-Tier, and Specialty retail accounts. The aim of the National Account Manager is to drive profitable growth across accounts in line with company objectives. You will liaise with the wider Jazwares team, including Ops & Logistics, BI, Finance, Brand and Marketing. You will be given the freedom to create your own mark within your accounts and own relationships and end-to-end processes in a supportive and collaborative atmosphere. You will be expected to develop ideas of how to streamline and innovate the workload and share our corporate vision and passion for our brands with the world's largest retailers.
What You Will Do:- Be the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance
- Work collaboratively with retailers to increase revenue and profitability - It is crucial to understand each customer's business strategy and tailor ranging and promo suggestions to maximize placement on new and existing brands
- Lead terms negotiations with customers annually to ensure sustainable growth for the business
- Work with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales
- Work day-to-day with named operations contacts to ensure consistent supply of stock into retail
- People management responsibilities to include identification and fostering of individual team member growth plans. Provide team members with the appropriate training, tools, direction, and motivation to enable their success
- Assist on projects to drive efficiencies and profitability across the wider team
- Attend industry events
- Achieve sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments
- Communicate information and customer needs across the organization - lead, organize and facilitate both internal and external teams to meet customer's needs
- Develop customer business plans that considers long-term goals, strategies and results - consider the profit and volume implications of various alternatives to both Jazwares and our customers
- Develop conceptual presentations drawing from all internal and external resources
- Negotiate business plans at customer business planning sessions to achieve business unit's short and long-term volume and profit goals while conforming to Jazwares policies
- Work closely with the Supply-Demand Planning Team at Jazwares to ensure correct forecast is implemented and executed
- Manage and deliver P&L Statements
- Work collaboratively with cross functional teams
- Strategically build a sustainable commercial plan
- Build on strong customer relationships and deliver sustainable growth
- Perform other duties as assigned
Supervisor ResponsibilitiesManages People: Yes
What We Are Looking For- Bachelor's degree in business, finance, economics, or industry relevant field is a plus.
- 5+ years of sales experience with consumer goods, customer service and/or managing relationships with major retailers
- 2+ years of leadership experience.
- Proven track record of meeting or exceeding sales quotas.
- Experience with direct buyer and vendor manager relationships.
- Strong verbal and written communication skills.
- Ability to thrive in a fast-paced environment.
- Strong interpersonal skills with the ability to develop productive and professional relationships.
- Strong proficiency in Microsoft Office, with advanced understanding of excel & G-Suite.
- Able to work cross functionally, collaboratively, and reciprocally with multiple departments.
- Self-Motivated and a self-starter.
- Able to multitask, organize, prioritize, and manage time efficiently.
- Can easily adapt to shifting priorities, and can manage multiple priorities at one time.
- Excellent attention to detail and analytical skills.
- Ability to deal effectively with diverse individuals at all organizational levels in a professional manner.
- A mindset that is collaborative, and growth oriented.
- Effective problem solver and critical thinker; proactive in resolving issues.
- Excellent customer service skills.
- Strong presentation skills, with the ability to influence decision makers.
- Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc).
- Excellent negotiation skills.
- Strong project management skills.
Nice To Have:- Experience within the toy, entertainment, or licensed goods industry.
- Experience in (sales, brand, PD, etc.) within consumer products
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
What we offer:The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.
Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.
Reasonable AccommodationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
