OverviewNational Account Manager, FleetIndustry: Commercial Auto 50% Travel (US)US Remote $115-130K Base plus 20% Bonus Reports to: Sr Director of Sales, Fleet Background Required: 5 years of sales, account management, or business development in fleet management.Scope The National Account Manager will manage all activities related to sales and relationships with National Strategic Accounts This responsibility entails both managing and growing a portfolio of underleveraged accounts (25%), and a strong emphasis on new business development, winning and onboarding target accounts (75%)
Primary Duties & Responsibilities - Develop sales strategies, programs and plans for existing and new business with key large strategic accounts Primary focus on growing Sun Auto share, presenting SATS (Sun Auto Tire & Service) SAFE (Sun Auto Fleet Enterprises) National Account Program, while growing share within Manufacturing Partner/FMC (Fleet Management Company) programs
- Develop sales action plan and monitor actual results vs plan throughout the year, making adjustments when appropriate
- Conduct business reviews of accounts and present them as appropriate to management
- Develop/manage account-specific sales, pricing and promotional plans, coordinating with finance, marketing, sales management to align with Sun Auto Fleet strategies
- Recommend opportunities for increased penetration, based on knowledge of customer and evolving needs
- Establish appropriate account contacts and maintain an effective and appropriate call program Handle inquiries, complaints and service programs working through appropriate functions and acting as liaison relevant activities to customers, internal Sun Auto groups including fleet sales, service, operations and store locations
- Responsible for forecasting and partnering with cross-functional teams to align on store traffic and mix of services
- Utilize insight selling skills to develop and present programs that focus on not only Sun Auto growth, but overall strategic account growth
- Effectively collaborates with others to reach mutually agreeable outcomes and to resolve potential conflicts
- Uses high level of strategic aptitude to take fleet service offerings and translate to featured benefits among portfolio of accounts
- Relies on extensive experience and judgment to plan and accomplish goals A wide variety of creativity and latitude is expected
- Lead customer meetings and trade conferences as appropriate
- Must meet volume growth/market penetration objectives
FMC NAM Primary Responsibilities - Deeply understand FMCs, including their market position, customer base, and growth goals
- Identify and qualify key customers (targeted fleets) by FMC
- Develop tailored programs to drive activation and growth of qualified FMC accounts, collaborating with SMA NAM as needed
- Drive collaborative end-user and FMC joint meetings to explore growth opportunities
Education And Experience - Bachelor's degree in Business Administration, Sales, Marketing, or related field (Master's degree preferred)
- Proven track record in fleet management, account management, or related field
- Excellent communication, negotiation, and presentation skills
- Proficiency in analyzing data and interpreting market trends
- Strong project management skills with the ability to multitask and prioritize effectively
- Experience working with cross-functional teams and managing complex stakeholder relationships
- Minimum of 5 years of relevant experience in sales, account management, or business development within the fleet management industry
- Familiarity with CRM software and Microsoft Office suite
- Willingness to travel as required to meet client needs and attend industry events
Required Skills - Accountable for sales volume compared to quota, profit compared to budget
- Acquire new business and develop business in existing accounts at corporate level
- Strong analytical skills to allow for fact-based selling
- Strong communications, verbal and non-verbal, and negotiating skills
- Organization and prioritization skills
- Effective time management, detail and accuracy
- Goal-oriented individual who can focus on obtaining objectives
- Ability to think strategically and make sound business decisions
- High level of integrity
- High level of technical aptitude
Benefits At Sun Auto we recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs as well as:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Contribution
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Employee Discounts
- Educational Assistance
- Company Paid Life Insurance
- Company Paid Short-Term Disability
- Long-Term Disability Insurance
