Job PurposeThe Nam Syndicate Operations Head will report to the Global Syndicate Operations Head, leading the Syndicate Operations staff supporting the Debt (DCM) and Equity (ECM) Investment Banking business and as the Markets Primary issuance businesses including the Special Equity Transaction Group.
Primary face off to Investment Banking and Markets Primary Issuance groups and working closely with each of the broader operational components that support both businesses front to back to ensure a seamless front to back process and service offering.
Our Syndicate Operations groups are responsible for coordinating logistics surrounding deal pipeline spanning deal & account setup, Trade Management to ensure timely settlement.
This is a Series 99 Supervisory role overseeing covered functions spanning Deal & Trade Management, Revenue recognition & Deal Final Settlement; Front to Back Controls and Deal related Regulatory Filings and exception management.
Organizational Oversight:This remit spans both Syndicate Middle Office and Settlements staff, responsible for the leadership and management of a diverse group of 18 people across our Manhattan and Buffalo sites.
Both ECM and DCM businesses going are investing in a multi-year Tech Transformation, the Nam Syndicate Operations Head will be tasked executing the inflight strategic the end-to-end agenda as well as assessing and then evolving the Control Environment.
The Candidate's primary objectives will be to:
- Deliver an effective control framework that fully meets Audit, Compliance and Regulatory requirements.
- Accountable for integrity of operational process, overseeing and leading daily core operations championing a proactive culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis as well as acting as a senior point of escalation.
- Leads by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos.
- Leading a series of control and Automation initiatives for the Nam region executing on Target Operating Model reducing Operational Touchpoints and reducing processing and payment risk.
- Identify / Develops innovative solutions and cost savings opportunities; builds effective relationships with clients; facilitates, influences, and enables change.
Stakeholder Engagement:- Acting as key point of contact to the business, representing broader ECM/DCM Operations groups across internal and external stakeholders
- Continued engagement and face off with a range of senior Business, Technology and Operations partners.
- Engaging in client discussions & relationship management activities as required to support the Business.
People Agenda: - Promoting a culture of continuous improvement and cultivating a robust service and control environment
- Coaching and mentoring our People. Ensuring effective one to one discussion. Providing direction, feedback, support, and encouragement for career development
- Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.
Qualifications and Skills:- Finra Series 99 registered preferred
- 10+ years of experience in Tier 1 global financial institutions with strong experience in either Equity and / Debt Markets Middle Office or Operations.
- Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
- Self-reliant, good problem solver, results oriented with strong awareness and a strong risk management and control mindset.
Job Family Group: Operations - Transaction Services
Job Family:Securities and Derivatives Processing
Time Type:Full time
Primary Location:New York New York United States
Primary Location Full Time Salary Range:$163,600.00 - $245,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Nov 05, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
