Position Overview:The CRC team within the Multifamily Division is seeking an analyst to support the maintenance and continuous improvement of the Multifamily Seller/Servicer Guide ("Guide") and to assist in the risk management of Multifamily Seller/Servicers.
Our Impact:The Guide team is responsible for drafting and editing updates to the Guide, collaborating with teams across Multifamily and other divisions to implement effective changes to business requirements. We drive innovation to enhance the Guide experience for our Multifamily customers and contribute to Seller/Servicer risk management initiatives.
Your Impact:As a key member of the team, you will:
Guide Bulletin Production- Draft materials with a focus on clear client communication and impact
- Engage daily with staff and management at multiple levels across various departments and divisions
- Analyze and incorporate changes, facilitating effective resolution of issues
- Proofread and edit Guide Bulletins and chapter updates to ensure consistency with Guide style and format
- Manage publisher relationships to ensure timely and accurate Guide publication
Customer Experience and Innovation- Update and create dynamic, interactive forms
- Develop innovative solutions to enhance the customer experience with the Guide
- Improve internal processes and provide support to the broader CRC department as needed
Risk Management- Assist in Seller/Servicer risk management activities
Qualifications:- Bachelor's degree
- 0 -2 years of relevant experience
- Strong writing and editing skills
- Understanding of the financial services industry and secondary mortgage markets
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks simultaneously
- Advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat
- Experience with SharePoint
Keys to Success in this Role:- Ability to take on new responsibilities with limited guidance from management
- Adaptability in a dynamic, constantly evolving business environment while managing multiple tasks
- Strong collaboration skills across teams and divisions
- Capacity to learn new tasks quickly, including technical processes for creating and updating forms and workflows in SharePoint
Current Freddie Mac employees please apply through the internal career site.Time-type:Full time
FLSA Status:Non-Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $73,000 - $109,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
